If you look at the most successful people within any business, you will see that they all have a high level of self-confidence, The capacity to be strong, assertive and confident is a key skill that is needed by anybody who wishes to raise their profile and move to higher levels within the business.
It is a proven fact that your level of personal self-confidence will impact greatly on your business success, this course is designed for all people who wish to boost up their confidence and assertiveness so that they can lead people more efficiently. The higher you move up the organization the more important it is to be seen as strong and confident and assertive, this course is a crash course in building these key skills so that you progress upwards within the organization.
At the end of this course the participants will be able to:
Speak to groups in a way that will inspire and motivate them.
Put your message across assertively in business meetings.
Get people to buy into your ideas.
Win around doubters and people who disagree.
Say NO.
Speak with passion and confidence.
Project confidence and credibility to those you work with.
See a dramatic increase in your level of self-confidence.
Managers
Supervisors
Team leaders
Human Recourses staff
Also, the course is suitable for all the employees among all levels.
What does it mean to be strong, confident, assertive?
Where does self-confidence come from?
The comfort zone and its impact on business success
Dismissing the fear of speaking in public
Self-perception and its impact on confidence
How being confident can help you raise your profile
Body language and its impact on the credibility
Dress and grooming (everything matters)
How to run efficient and effective meetings
How to prepare for and structure a business presentation
How to get over the nerves of giving a business presentation
Effective questioning skills
Dealing with questions from senior leaders
How to sell yourself and your organization and your ideas
Building rapport in business presentations
The power of using stories to get messages across
Using analogies effectively
Using evidence to win people over to your way of thinking
Increasing your power and charisma
When to be strong and when to play weak
Inclusive/exclusive language and its effect on people
The importance of passion
Developing courage and confidence in conflict situations
Beating your comfort zone and taking more risks
How not to be afraid of speaking strongly in meetings and presentations
Using our full range of communication
Powerful closes that move people to action
Become a magnetic personality
How to conduct yourself to senior people
How to sell change to people who don’t want to change
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
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