In an ever-increasing pace of Life and Business, it becomes even more important to remove stress and operate with heightened sensory acuity. As the cost of stress to the employer continues to grow, organizations must recognize stress in their employees and train management to manage stress productively. A recent survey showed that 1 in 5 people report their work to be very or extremely stressful, citing the nature of their work, relationships at work, or their employer as the cause.
It has been stated, that “The ability to ‘communicate well’ is ranked the number one key to success, by leaders in business, politics and the professions.” To be really successful in business, it is essential to learn, appropriate, practice and develop, vitally effective communication skills, both on a one-to-one basis, and to small and large groups. This two-module seminar covers these strategic areas in a unique, proactive manner, and result in top-quality performance.
Identify and reduce stress in themselves and others.
Develop ways of Managing the most Important element - TIME.
Maximizes performance and motivation at work.
See how every area of life is affected by Communication.
Upgrade their personal communication and presentation skills.
Managers & Supervisors
Team leaders
Employees who want to gain great skills & knowledge to improve their career
Course Outlines:
Managing yourself and the resources at your disposal.
What are you and your team trying to achieve?
Defining your objectives and key result areas.
Establishing responsibilities and priorities.
Effective use of diaries, time planners, time logs, etc.
Criteria for prioritizing – urgent and important.
Planning and scheduling your activities.
Dealing with interruptions and distractions – staying focused.
Managing time under pressure.
Developing a proactive approach to short, medium, and long term plans.
Investing time and effort in order to achieve more in the future.
Your time management behavior – preferred working styles.
Personal effectiveness – a guide to self-discipline.
Highlighting personal ‘time-stealers’ and areas of weakness.
Managing people managers, colleagues, team members, and customers.
Getting more things done through assertive behavior.
Making the most of meetings as participants or chairperson.
The rules of effective delegation - overcoming personal preferences and prejudices.
Using delegation as a means of coordinating the workload of your team/department.
Delegation:
Freeing up your time.
Developing staff.
Ongoing Self-development:
Reviewing your management of time at regular intervals?
Overcoming your old habits - maintaining your new standards?
The Rules of Communication - overcoming personal attitudes. Stereotypes, Prejudices and Beliefs.
Why people do what they do and Influencing for Results.
Moving from reactive to proactive.
Working to priorities when everything is urgent.
Taking control through planning and time management.
Managing conflicting demands from more than one person.
What is stress? - Recognising the physical and behavioral signs, Stress in the mind and body.
What contributes to workplace pressures? – The top ten causes.
The impact of stress on personal performance – the positive and negative effects of stress.
Recognizing the signs of stress in ourselves.
Maintaining an effective balance between home and work.
How to gain control of your Mind can reduce or eliminate stress.
The symptoms of short term and long term stress.
Recognizing your individual stress response and that of others.
Learning to recognize your stress level and key stressors.
The major causes of stress at work and at home.
How to develop self-belief to overcome stress.
When stress aids performance and when stress detracts from performance.
Learning behavior types: passive, aggressive, passive-aggressive, and assertive.
How conscious and sub-conscious thinking affects behavior.
Developing self-assertiveness to achieve greater control over stress.
Improving your communication skills to manage aggression, stress, and conflict from others.
Stress handling strategies for you and your team.
Maintaining an effective balance between home and work.
Changing your mindset – seeing the positive side of change in the workplace.
Motivating yourself and others under pressure.
Developing a preventative rather than remedial approach to team problems.
How Mind Focus techniques can reverse negativity into positive action.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.