Quality has become a must for all industries and services. The challenge today is not only to implement quality programs. It is also to reach high performance and ensure customer loyalty through products and services delivered on time at the right quality level, at the right price.
The main purpose of this course is to give an integrated view of quality management, quality systems, and improvement techniques: how they are linked, how to integrate them into the organization the second purpose is for the participants to learn and use an efficient quality improvement toolbox and methodology.
There is an alarming trend in the industry to discount the potential contribution of the Technical/Operations function to productivity improvement, product quality, and gains in market share. Principles taught in this training session will help you to understand the true nature and different techniques of problem-solving and problem prevention in the operational/process environment.
Alliances in business are a natural route for development – but not all contracting relationships can truly be seen as alliances. A good, trusting and open relationship is essential for a long-term and successful alliance – and this needs to be practiced by the negotiators involved. Negotiation is inevitably at the heart of every process to achieve what you want, whether in an agreement, bargaining for an item, or closing a deal. At the end of each negotiation, the goal is to seek a win/win outcome – an essential characteristic of long-lasting alliances. This conference provides an essential framework for effective negotiation — which will be vital for building and exploiting an alliance - from building the relationship, critical thinking to prioritize goals
This fast-paced seminar provides an opportunity to stand back from the day-to-day pressures of managerial life and focus on the wider arena. Rather than covering all areas of management, the program focuses on those topics that many Management Professionals find little time to address during their typical busy working day. The aim is for participants to gain a holistic view of their wider organizational and strategic context and give them the tools to formulate meaningful longer-term personal and organizational objectives.
Too often company executives and professionals spend most of their time fixing day-to-day problems. They react to problems, rather than focusing on what they would like the company to be and then on making it happen. This program focuses on changing the way we think from reacting (responding to day-to-day problems, fixing and repairing) to developing plans for what we want to have happened and then implementing the plans.
Post the global financial crisis, the role of the Treasury within a bank is more challenging than ever. The regulation that followed the crisis, in particular Basel III, has meant that optimizing assets and liabilities is vital in mitigating the ‘hit’ on Return on Equity that the regulation represents. This workshop looks to explain the fundamental role of the ALM function and, via real-life case studies and excel based simulations, explain how the function looks to optimize balance sheet performance via the more selective deployment of balance sheet resources. In addition, it will explore the fluid regulatory landscape in which ALM is functioning and outline what the industry considers as best practice in terms of dealing with the challenges that the landscape presents. Hence by attending the day workshop, delegates will be better equipped to work in or with the ALM function and support the optimization of the balance sheet they are tasked to achieve.
In an industrial situation where it is required to measure and control some aspects of a process, it is often the application of the knowledge and the ingenuity of the Engineer or Technician which is relied upon to solve the measurement and control problem. Therefore a fundamental understanding of the principle of operation of a range of sensors/transducers and instrumentation techniques applicable in an industrial situation combined with a working knowledge of Process control techniques and tuning methods equips the Engineer or Technician with the necessary skills and makes them invaluable in their workplace The attendees will investigate the concepts of instrumentation and measurement and will acquire the knowledge relating to the characteristics and properties of the variables being measured. Moreover, the delegate will gain an understanding of the Process control systems and methods used in a modern industrial system This is a practical and hands-on course and where applicable, theoretical studies will be supplemented with practical activities where the delegate will have the opportunity to design, develop, build, test, and evaluate their instrumentation systems