This workshop introduces the principle of strategy and develops an effective process for developing strategy at all levels in an organisation. This workshop will also focus on the critical roles of team leader and middle manager in harnessing their team's potential, and introduces and practices techniques for moving the team to peak performance.
At the end of this course the participants will be able to:
Define and to demystify the concepts of ‘strategy’ and ‘strategic plans’, but also to demystify the strategic process - as part of ‘Helicopter Thinking’
Break the strategy process down step-by-step, providing a practical toolkit for managers for each key stage
Illustrate it through some well-chosen and highly stimulating case studies - and to distill the lessons from this
Apply it to their area of management responsibility - through planning the analysis, option generation, choice, implementation and measurement phases of strategy
Put this within the overall context of the organization and the change and influencing process generally
Give more confidence in managing their role strategically within their organization
Understand their role as a manager and a leader
Establish clear objectives and standards of performance for your team and to manage and use conflict and challenge
Gain better decision-taking and time and resource allocation - leading to better organizational and individual performance
Use of a well-proven planning process
Head of departments
Managers among all managerial levels
Supervisors & Team leaders
Employees & persons who are interested in gaining this great knowledge
What are strategy and strategic planning?
Why are strategy and strategic planning important?
What are the main conceptual frameworks?
External analysis - understanding and analyzing business attractiveness - macroenvironmental factors, growth drivers, competitive forces, market dynamics
Benchmarking your own strategic position/competitor analysis
Analyzing customers
“Thinking backward from the customer”
Mini-case on importance of external analysis
The interface of external and internal analysis
Internal analysis: financial
Internal analysis; non-financial
The concept and practicalities of the “balanced scorecard”
Diagnosing strategic problems and opportunities
Fusion of analyses into strategic choices - SWOT and the strategy matrix
Case examples of strategic choice
Mini-case on importance of internal analysis
Review of the tools used so far
The content of a strategy: avoiding “paralysis by analysis”
Putting a strategic plan together – the 5-page framework
A real-life example of a business strategy/strategic plan
Strategies for alliances and joint ventures
Example of best practice in alliances and joint ventures
The essence of globalization and global strategy
Globalization – the strategic dimension
Globalization – the organizational dimension
Globalization – the human dimension
How to build and manage a strategic planning team
Communicating strategy through the organization
Gaining your team’s commitment and buy-in to the strategy
Effective execution - converting strategic analysis and planning into action
Linking strategy with operational objectives
Implementation – getting practical things done
Strategic planning of your career
Creating tomorrow’s organization out of today’s organization
Conclusion - the corporate and individual value of strategic thinking
Teams, leaders, and managers
Key leadership tasks
Influence, authority and power
Leadership styles and style flexibility
Self-awareness
Emotional intelligence and rapport
Creating a shared vision
Aims, objectives and goal alignment
Developing meaningful objectives and indicators
Divergent approaches to problem-solving
Communicating a compelling vision
Delivering challenging messages
Team development
The sociology of the team
Characteristics of high-performing teams
Balancing team roles
Non-traditional team structures
Delegation and empowerment
Learning and competence
Building a coherent team
Self-managing teams and their challenges
Coaching, mentoring, and self-directed learning
Feedback and appraisal
Leveraging team strengths for peak performance
Defining performance
Approaches to measuring team and individual performance
Social media marketing is one of the most important digital marketing channels. Social media marketing uses social media platforms to create awareness about the product. Digital Marketing uses online and offline channels to promote products to the customer.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
This program provides the Public Relations and Service Department Managers the essential skills to create goodwill for your products, services, and ideals. It aims to assist you to do an effective job of building the Image of your Organization or department. It discusses the art and techniques for effective public relations (Image Building). Image building is discussed as an essential planned activity: including PR deliverables, Tasks, Resources, and Strategy Options. Program content includes: Analysis & Definition of PR Issues, Developing Action Plans, Communication & Implementation, and, monitoring and evaluation of outcomes.
Today’s executives have no room for error in navigating the market upturn to ensure their organization's survival and success. This all-new capstone to our Management Program is a fast track to more effective senior management by learning to best leverage your corporation’s competencies and build high value, sustainable growth.
An excellent course for experienced executives looking for late-breaking management ideas centered on strategy and “growth maximization” to prepare for market realities in the next three years.
Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this program, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process, you will learn how to lead others with great skill.
Risk is key in any project yet is often misunderstood as to the huge value that it can deliver, both to the project itself and to the people involved. This interactive, highly practical Risk Management Professional training course is designed to help delegates cover the risk management framework from the fundamentals up to the senior management level. This training course is delivered in such a way that delegates can expect to become skilled risk practitioners themselves.