Why do some businesses adapt so quickly to market shifts, technological advancements, and customer demands while others don't? Effective leadership at all organizational levels, but particularly at the frontline level, is closely related to it. Many businesses state that their most valuable resource is their staff, however research reveals that many employees only give 50% or less of their potential. Effective team leaders understand that they reach their full potential when they encourage their team to use their creativity and enthusiasm.
The crucial role of frontline leaders in fostering and maintaining employee engagement as a factor in well-being, business expansion, and profitability inside the organization is explored in this thorough training course, despite the fact that there is no one magic formula. Participants will evaluate their leadership abilities and capabilities.
At the end of this course, participants will be able to:
Review the strong business case for its deployment and define engagement.
Demonstrate to attendees how to gauge, maintain, and increase engagement
Determine whether the leadership style has a good or negative effect on staff engagement.
To encourage collaborative practice, acknowledge "the collective power of insight."
Assessing and improving motivation in light of theoretical models
Recognize and put into practice team performance theories.
Aspiring HR Professionals
Newly appointed managers
New graduates
The power of trust
Collective wisdom to enhance decisions
Team purpose - Performance management, KPI’s and MBO’s
The importance of behaviours - Building a team charter
Performance audits, reviews, and implications
Evaluating potential and performance - Grid for talent management review
Task and job allocation - Right player right position
Improving team dynamics - positive and negative group behaviours
Successful delegation - The achieving results through the efforts of others
Motivating people - Core skills and practical steps
Enhancing productivity and alignment by balancing positive and negative interactions
Dealing with poor performance - Coaching for team and individual performance issues
Self-review & evaluation of frontline skills that build engagement
Personality and management/leadership style - Psychometric assessment and review
Authentic leadership to inspire people to exceed performance expectations
The shadow of the leader - Impact and influence
Emotional Intelligence (EI) and its role in engagement
Creating the inspirational vision - The key elements of alignment
What is employment engagement
The business case for engagement - Impacts business success
Analysis and measurement of engagement
The impact of frontline leadership on engagement, productivity, and commitment
What do engaging leaders actually do
What style of leadership does the role demand
Core essential for generous frontline leadership
The front tine leadership challenge - Creating a culture of connection
Action planning against the employee engagement model
When engagement goes too far - Pitfalls of an overdone strength
Balancing pressure with performance
Review of week and closure
Certificates
On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.