The Balanced Scorecard puts strategy at the heart of your organization, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. It provides a powerful framework for the rapid and effective implementation of strategy, delivering breakthrough performance improvement.
At the end of this course the participants will be able to:
Translate vision and strategy into practical action and improved organizational performance
Understand how to use the Balanced Scorecard to drive improved performance
Design and build a Balanced Scorecard
Align the organization around commons goals
Understand how to monitor and manage strategic performance
Drive operational performance improvement in line with the strategy
Understand how to rollout a Balanced scorecard across an organization
Create a personal action plan to drive performance improvement within their organization
Executives
Managers with responsibility for creating or managing a balanced scorecard
Financial Officers and controllers
Process Managers
Strategic Planning Managers
Introduction to the Balanced Scorecard
Benefits of the Balanced Scorecard
Linking Mission and Vision to operations
Application and uses of the Balanced Scorecard
The Financial, Customer, Process perspectives in detail
Overview of the Balanced Scorecard creation process
Strategy maps and Strategic Themes
Strategic Measures and Strategic Targets
Create a strategy-centric organization
The Learning & Growth perspective in detail
Define strategy, identify strategic themes and build strategic linkages
Engage the leadership team
Importance of data collection, interviews, and focus groups
Strategic documentation
Work with the Case Study
Strategic objectives and strategic themes
Purpose of strategic measures and their relationship with KPIs
Lead and lag measures
Develop appropriate measures using the Strategy Map
Examples of measures for each of the four perspectives
How to implement the Balanced Scorecard
Lag and lead measures
Determine measures and targets
Map strategic initiatives
Set appropriate stretch targets for each objective
The Strategic Management System and performance management
Map strategic initiatives for HR
Plan for implementation
Bring about successful change
Communicate the Balanced Scorecard
Develop appropriate targets using the Strategy Map and Measures
Cascade the Balanced Scorecard across the organization
Social media marketing is one of the most important digital marketing channels. Social media marketing uses social media platforms to create awareness about the product. Digital Marketing uses online and offline channels to promote products to the customer.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractors but also with managers, fellow employees, and colleagues within our own organization.
The key to any successful operation lies in the effective management of risks; the ability to seize opportunities, minimize threats, and optimize results. However, risk management is too often treated as a reactive process, or worse, not done at all. In this Operations Risk Management and Mitigation training course, you’ll work through the proactive approach to both sides of risk: threats and opportunities. The approach applies a proven six-step methodology of risk planning through identification, analysis, and control.
Maintaining a high level of productivity in today's successful businesses takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge, and skills in management techniques must be learned, practiced, and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills, and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.
The ASME Plant Inspector Level 1 training course provides the fundamental principles of the inspection, assessment, and management of fixed pressure equipment. The content of the course is delivered in a systematic manner, from the inspection planning process to inspection practices and evaluation of the associated equipment. It is aimed at the upstream and downstream Petrochemical industry but is equally relevant to stakeholders from other sectors that utilize pressure equipment.
This intensive course covers the in-service inspection methodologies and requirements for piping, pressure vessels, and above ground storage tanks.