The environment of current competitive business requires an increased focus on skills in negotiating and communication, and new processes such as planning and organizing work tasks to improve productivity. Additional skills such as delegating to empower staff to higher performance and change management also help today’s modern leader create success.
Negotiation is inevitably at the heart of every process to achieve what you want or need to build an alliance or work with consultants or suppliers. At the end of each negotiation, the goal is to seek a win-win agreement. Negotiation, Persuasion, and Critical Thinking are the skills covered in the first half of this course.
Businesses and indeed, all organizations, find themselves needing more productive methods of planning, more appropriate goals, and effective means of accomplishing work. A focus on using productive best practices allows for effective and efficient management of work and making changes in the organization. Planning and Organizing Work, and Delegating to build a strong team are the skills learned in the second half of this course.
At the end of this course the participants will be able to:
Recognise aims for key alliances – how to develop and manage them.
Develop an effective plan and strategy for negotiations with allies.
Practice and develop skills for influencing others – especially those who are vital to your long-term business development strategy.
Gain confidence as a trusted negotiator who knows which behaviours to adopt for each stage of the negotiation.
Successfully apply the principles of persuasion to key negotiation situations.
Recognize internal and external influences on our daily planning.
Understand and develop skills necessary to complete work on time.
Learn how to organize work and projects to complete them successfully.
Understand the characteristics of colleagues who do work in our teams.
Develop positive interpersonal techniques for better team relationships.
Practice and develop skills for influencing others.
Gain confidence as a negotiator.
Know what behavior to adapt at each stage of the negotiation.
Recognize and counter the most common negotiating ploys.
Head of departments
Managers
Supervisors
Team leaders
Project managers
Employees who are the potential to be promoted to a managerial or supervisory position
Characteristics of a strategic alliance – effects of market dominance
Culture and perception – and effects in building alliances
Building trust through communication and achieving results for the alliance (bearing in mind its “life cycle”)
Personality - strengths & weaknesses in negotiations
Minimizing communication blockers to maintain relationships
Development review and action planning
Challenges of meetings – group and individual strategies
Positive influence of listening in challenging situations - good and bad news!
Applying rules of influential presentations to maximize the impact
Maintaining compatible body language & using logic, credibility and passion
Feedback and action planning
Steps in win/win negotiation
The keys to collaborative bargaining in partnering
Leverage: What it is and how to use it
Negotiation tactics and ploys
Dealing with difficult negotiators and barriers
Ethics in negotiation
Listening and responding to signals and informal information
Recovering from reversals, errors and challenges
Developing a climate of trust
Higher-level conversation techniques
Concentrating action on the needs of alliance partners
Gaining control and using information – formal and informal
Identifying sources and testing assumptions
Framing the problem
Decision making under pressure
New systems & strategic thinking
Overview and context of organizational change and the impact on planning and organization
Identifying a standard of excellence in the organization, team and personal work
Review of management processes and skill areas
Using a planning process to set goals and get projects started
Integrating goals, scope, work structure and management planning
Identifying initial resource requirements
Identifying risk techniques that affect work assignments, priorities, and deadlines
Communication that responds to who, what where, when, how, why
Understanding the importance of quality planning in work assignments
Understanding how people approach their work
Planning for time management, scheduling and meeting deadlines
Using proper delegation skills to empower staff
Improving prioritizing of work and work tasks
Planning for delegation responsibility and authority
Identifying the skills required to obtain the help of others
The importance of group skills to achieve team success
The importance of interpersonal skills in making personal and team decisions
Empowering the team through the development of interpersonal skills
The importance of versatility in team relations
Innovation and improvement for personal and team change
Identification of change processes and human change
Techniques to set personal and team change goals
Dealing with people who do not want to change
Developing an action plan for personal and team change
Corporate social responsibility (CSR) is a management concept whereby companies integrate social and environmental concerns into their business operations and interactions with their stakeholders. CSR has been considered an efficient marketing tool for gaining the competitive advantages a company needs in order to be on top in the context of the current hyper-competitive environment.
You will learn vital skills for managing and creating content in this course. To help you establish a social media presence, you'll learn how to craft compelling social media posts and how to develop a powerful brand. Additionally, you'll discover how to create an ongoing procedure for handling your content. A content calendar should be created, postings should be managed and moderated, data should be analyzed for insights and iteration, and post effectiveness should be increased.
Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. Competition is intense and companies need people who can organize their time effectively, collaborate with others to achieve goals, and who constantly strive to better meet customer and stakeholder needs.
This popular course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.
The 5-Day Mini MBA is a unique distillation of the skills that need to be acquired in order to be considered successful in modern business. Not everyone is able to devote a year or two of their time to studying for a Masters in Business Administration, but in an age of rapid change in a highly competitive environment, it is crucial to have a thorough understanding of the issues involved in the smooth and successful running of a business. The 5 Day Mini MBA Leadership & Management Masterclass is a highly intensive training course covering all the usual subjects associated with an MBA. In 5 days, a delegate will learn what normally takes a year of full-time study. The Mini MBA course is designed to provide delegates with comprehensive knowledge of fundamental, proven strategies taught as both an academic and practical exercise. As a result, the course will provide a comprehensive understanding of the skills and knowledge that will be required for any person to further develop their business knowledge and skills and even to prepare them for actual formal study for an MBA. The course is designed to be delivered either as an “In House” class for an organization’s directors and senior management or as a public class where delegates from a number of companies can learn both from the course and from one another and exchange ideas and best practice.
Large capital-intensive projects in the oil and gas industries require substantial - and mostly risky - investments in the acquisition, exploration, and subsequent operation and maintenance of new organizational assets.
The decision of whether or not to invest in new capital projects in the oil and gas industry starts with critical decisions during the exploration phase of new development or the expansion of an existing field. The decision-making tools used to analyze project risk under conditions of uncertainty will help companies to determine the probability of success or loss and will drive the decision to develop or abandon the well.
Crisis management is concerned with responding to, managing, and recovering from an unforeseen event. Risk management is concerned with identifying, assessing, and mitigating any activity or event that could cause harm to the business. Risks can be strategic or operational in nature. A business continuity plan (BCP) is a process that outlines the potential impact of disaster situations on business operations. It creates policies that respond to various situations to ensure a business is able to recover quickly after a crisis.