This Leadership training course will benefit anyone in a managerial or supervisory position.
It will provide you with the relevant skills and tools you need to be a professional and effective leader as well as increase your confidence and knowledge.
By using a blend of theory and practice, this course is designed to increase your confidence in the field of leadership and supervision and to provide you with the essential knowledge and toolkit of skills to work with confidence in this challenging, but very rewarding area.
At the end of this course the participants will be able to:
The roles and responsibilities of an effective Supervisor and Team Leader.
how to lead your team to success by being given an insight into recognized Leadership styles.
how to apply a variety of Communication Styles when dealing with a range of differing personalities.
how to Motivate teams and individuals and how to drive their performance to deliver outstanding results.
how to develop the people within your team by delivering Feedback effectively and by setting them SMART Objectives.
recognized tools and techniques used to understand Behaviours and handle any Conflict that may emerge amongst members of your team.
how to drive the productivity of your team by applying effective Delegation and Time Management techniques.
This Essential Leadership Skills For Managers Course is suitable for anyone who manages, leads, or supervises in any environment, or those who have recently taken up a managerial position but have not received any previous training. If you are looking to develop your skills, confidence, knowledge, and understanding of how to inspire your team to deliver outstanding results and to be recognized as being an effective leader and role model to others, then this course will fully meet your objectives and expectations.
Defining the role of the Manager, Supervisor, and Team Leader.
Understanding the skills, attributes, and qualities of an effective Leader.
Establishing your credibility and authority as a Supervisor/Team Leader.
Acquiring a range of Leadership Styles to suit different situations.
Motivating your people towards success.
Handling difficult people and difficult situations – Conflict Management.
Managing workloads through effective Delegation.
Organizing yourself and others through effective Time Management.
Communicating effectively with a range of personalities.
Acquiring the essential skill of delivering Feedback effectively.
Managing difficult personalities and Behaviours within your team.
Coaching individuals and conducting one to one Meetings.
Managing the performance of your people and setting SMART objectives.
Social media marketing is one of the most important digital marketing channels. Social media marketing uses social media platforms to create awareness about the product. Digital Marketing uses online and offline channels to promote products to the customer.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
This program provides the Public Relations and Service Department Managers the essential skills to create goodwill for your products, services, and ideals. It aims to assist you to do an effective job of building the Image of your Organization or department. It discusses the art and techniques for effective public relations (Image Building). Image building is discussed as an essential planned activity: including PR deliverables, Tasks, Resources, and Strategy Options. Program content includes: Analysis & Definition of PR Issues, Developing Action Plans, Communication & Implementation, and, monitoring and evaluation of outcomes.
Today’s executives have no room for error in navigating the market upturn to ensure their organization's survival and success. This all-new capstone to our Management Program is a fast track to more effective senior management by learning to best leverage your corporation’s competencies and build high value, sustainable growth.
An excellent course for experienced executives looking for late-breaking management ideas centered on strategy and “growth maximization” to prepare for market realities in the next three years.
Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this program, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process, you will learn how to lead others with great skill.
Risk is key in any project yet is often misunderstood as to the huge value that it can deliver, both to the project itself and to the people involved. This interactive, highly practical Risk Management Professional training course is designed to help delegates cover the risk management framework from the fundamentals up to the senior management level. This training course is delivered in such a way that delegates can expect to become skilled risk practitioners themselves.