Demands for building skills of effective managers and leaders in today’s current business environment are more prevalent than ever before, but a person can only become more effective if they have a high level of self-confidence and skills in leadership of people and tasks. These types of management and leadership principles and skills do not come naturally. A person learns and develops skills in these areas through a never-ending process of self-study, education, training and experience. Building task leadership skills and practicing self-confidence is an effective exercise a leader and manager should complete to sharpen the ability to carry out responsibilities and accomplish goals.
The purpose of this course is to present a program to assist persons in developing their skills in self-confidence and building skill in task leadership with others. Leading with Confidence, is a course which will impact on a person’s business success and increase one’s credibility in dealing with others. The second part presents a focus on the use of productive leadership practices in completing and prioritizing tasks. Both parts provide practical skills to take to the job, along with insights needed to adapt principles to specific work environments.
At the end of this course the participants will be able to:
Understand and develop the skills necessary to get assigned work completed on time.
Learn to project confidence and credibility to colleagues.
Speak to groups in a way that will inspire and motivate.
Use basic planning project tools to plan a work strategy.
Develop strategic management techniques to implement change.
Demonstrate how to speak with passion and confidence.
Demonstrate proper communications in task management.
Understand personal work style and how to work interdependently with others.
Observe a dramatic increase in the personal level of self-confidence.
Understand the characteristics of colleagues who assist in our work assignments.
Learn to say NO with confidence.
Develop positive interpersonal techniques for better management of our work.
Use basic management knowledge and skills to manage stakeholders.
Manage change which results from innovation and improvements.
Learn to design a message that is delivered assertively in meetings.
Get people to be involved in and buy into ideas.
Head of departments
Managers among all the managerial levels
Supervisors
Team leaders
Human recourses department
Employees who aim to get very important skills and knowledge to enhance their career
What does it mean to be strong, confident, assertive?
Where does self-confidence come from
The comfort zone and its impact on business success
Banishing the fear of speaking in public
Self-perception and its impact on confidence
How being confident can help you raise your profile
Body language and its impact on the credibility
Dress and grooming (everything matters)
How to run efficient and effective meetings
How to prepare for and structure a business presentation
How to get over the nerves of giving a business presentation
Effective questioning skills
Dealing with questions from senior leaders
How to sell yourself and your organization and your ideas
Building rapport in business presentations
The power of using stories to get messages across
Using analogies effectively
Using evidence to win people over to your way of thinking
Increasing your power and charisma
When to be strong and when to play weak
Inclusive/exclusive language and its effect on people
The importance of passion
Developing courage and confidence in conflict situations
Beating your comfort zone and taking more risks
How not to be afraid of speaking strongly in meetings and presentations
Using our full range of communication
Powerful closes that move people to action
Become a magnetic personality
How to conduct yourself to senior people
How to sell change to people who don’t want to change
How to sell unpopular policies to team
How to make yourself memorable
Be a radiator, not a drain
The speaking challenge
Understanding the role of self-management in managing tasks
Overview and context of management of tasks
Identifying some reasons for the current focus on managing tasks
Understand how work is accomplished in organizations
Identifying the role of strategic management in leadership of tasks
Understanding the role of organization type in task management
Integrating a scope, work structure and management plan in assignments
Learning to identify and manage stakeholders
Identifying risk techniques that affect tasks, priorities, and deadlines
Understanding how to develop clarity in purpose and objectives in task assignments
Identifying the skills necessary to lead and manage work tasks
Using the manner we approach work as an initial time management plan
Planning for time management, scheduling and meeting deadlines
Integrating time management into the development of priorities
Making the most from meetings, e-mails, interruptions and transition time
Developing a personal plan, with a “to-do” list and priorities
Dealing with time wasters, procrastination and bosses
Identifying skills required to obtain the help of others on tasks
The importance of understanding our ways of working with others
The importance of interpersonal skill in the accomplishment of tasks
Identifying interpersonal work styles of self and other
Understanding task flexibility and versatility in people leadership
Learning techniques to use communication for success in tasks
Understand the characteristics of proper communication
Identifying methods to deal with human change patterns
Developing a personal plan to become more effective with self-management
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
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