Managing an IT function is different from developing or supporting IT solutions, where general management skills are useful for an IT manager, but the findings from this course show that this course specifically designed for the IT professional is invaluable.
There are five main modules covering “IT Strategy, Project Excellence, Communication Technology, Operations and Crisis Management and Business Acumen.” These are the five management skills that have been identified as consistently enabling business results and career success for all IT managers.
At the end of this course the participants will be able to: