People gather in many places, including conferences and exhibitions, festivals, shopping areas, concerts, sporting events, transportation hubs, and many more. When people gather in groups, it instantly raises the risks of injuries, crime, anti-social behavior, terrorism, and other incidents which could occur through panic, distress, or concern. Many varied and complex incidents exist when crowds panic, such as crushing, stampeding, surging, swaying, clogging, etc. and knowing how to recognize, deal with and manage these incidents is of paramount importance when implementing crowd safety strategies.
Any individual engaging in the planning of crowd safety in public assembly needs to understand the make-up of crowds and how best to respond to a variety of situations. This 5-day course is ideal for any professional within security, safety, customer service, policing, or management role who is organizing or working at events where large groups of people will gather.
This course enables participants to recognize the dynamics of a crowd, to understand the behavior of people alone versus in groups, and to allow those involved with crowd management to control the situation professionally while mitigating the risk to people through crowd safety
Understand the principles of planning and preparing for events, including crowd management and control
Explain, understand and apply safety policies, procedures, and legal requirements for events
Utilize Risk, Threat, and Vulnerability assessments
Identify the different types of physical security equipment needed for crowd management
Understand the psychology of crowd science
This course is ideal for professionals within security, safety, customer service, policing, or management role; and for anyone engaged in event planning or responsible for crowd safety who may need to understand the make-up of crowds and how best to deal with any situation which may occur due to crowded environments or public assemblies
Roles and responsibilities of event staff
Types of events and gatherings
Planning and preparing for dealing with events
Physical Security Measures
Access and Egress control
Legal requirements
Venue safety policy and procedure
Venue control rooms
Health and safety procedure (safety signage, etc.)
Response, safety, venue and event teams
Search procedures
Specific and generic threats to people and property
Types of behavior
The 3 D’s principle for crowd safety
Small, medium and large pedestrian areas
Gas Kinetic model of pedestrian flows
Magnetic force model
Pooling model
Shockwave theory
Principles of Queue management
Intersecting flows
Bottlenecks and obstructions
Lane switching
Emergency lane formation
Social force model
Attractive interactions (Pipe Piper of Hamlin syndrome)
Being an operations administrator and planning who does what and when within a team requires a high level of ability and is fraught with difficulties. This training program in administrative operations and coordination will offer a special chance to grasp the abilities needed for this position, from the macro to the micro. From the technical talents needed to plan and implement procedures, to the more delicate abilities of speaking clearly and confidently with others, to the leadership and management capacities to think broadly and organize.
In this course, participants will be sensitized to the recent trends in public relations and develop their skills to carry out contemporary roles and practice of public relations and to identify the structure of the optimal organization and responsibilities of employees of the public relations departments, planning and follow-up work in public relations departments, develop and motivate the performance of employees, planning and organizing a ceremony of reception and bidding Visitors and VIPs, develop effective communication with customers and employees, how to arrange concerts, seminars, and banquets.
This program is concerned with the development of the skills and abilities of the Public Relations Manager. Therefore, the program offers a set of training and concepts necessary to build constructive relationships inside and outside the institution based on scientific bases in building this relationship and planning it and study the extent of the institution's place in the hearts of employees on the one hand and the surrounding community. The program is concerned with providing the man of communication skills and effective communication with others as one of the elements of building relationships and what are the means to improve the internal structure of the institution and the network of formal and informal relations.
The program also provides the trainee with the skills required to make presentations and to negotiate partnerships with relevant institutions through meetings, presentations and cooperation, and partnership agreements.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
Increasingly, it is being recognized that the trend towards equal opportunities for women is giving women the chance to take more responsibility and make more contributions to the success of their organization. However, in many cases, there is a need to develop the skills and confidence necessary to maximize potential as individuals and as employees. This course is designed to do just that - to equip women with the skills, knowledge, and confidence to succeed in what has traditionally been a male-dominated society. The course will involve experiencing personal development and practicing the new skills using ten competencies which are the key to success in a position of responsibility.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.