All businesses in the current climate need a competitive edge. This can be gained through innovative and exciting products and services, or effective and efficient world-class employees. Top performing organizations are passionate about their most valuable resource - their staff. To maintain their high standards a large proportion of their time and energy is spent on continuous professional development, not only of their employees but of their business. Teams that find solutions together make things happen. They are committed to getting the job done in the fastest and most efficient way. This doesn’t happen by accident, it is down to the leadership, trust, and teamwork. The finest teams have a clear direction and a route to reach their ultimate goal.
This program investigates the tried and trusted leadership and management processes, procedures, and methodology used by many blue-chip organizations to achieve outstanding results. They utilize highly efficient management tools to develop high levels of performance from their staff. This in turn ensures the future and reputation of their companies through innovative development, service, and evaluation. This Course offers participants practical solutions to work-related issues. You will explore a variety of behaviors, discuss leadership styles and learn how to get the most out of your staff by using state of the art techniques such as Neuro-Linguistic Programming (NLP) and Emotional Intelligence (EQ).
At the end of this course the participants will be able to:
Develop skills and abilities which can be put to immediate use in the workplace
Recognize personal style and behavior preferences
Build effective communication skills
Develop strategies for creating a positive work environment
Learn how to delegate and motivate
Build and develop teams
Recognize differing behavioral styles and learn to adapt to them to build lasting rapport
Understand the key roles you have in encouraging and developing your staff
Harness the power of personal motivation
Give and receive feedback on performance and perception
Improve their leadership skills
Use a team approach to solving problems
Understand and utilize a creative problem-solving process
Clearly analysis the source of problems
Learn to generate ideas and evaluate them
Implement and create workable action plans
Gain a greater awareness of their self and their full leadership potential
Refine their leadership styles for the benefit of their team and department
Develop adaptability in dealing with different people
Enhance decision-making skills in employees
Apply effective decision-making skills in solving problems
Learn how to cultivate key leadership styles
Manage relationships with others with effective leadership style
Head of Departments
Managers
Supervisors
Team Leaders
HR Professionals
Employees among all departments and managerial levels
The art of building lasting rapport
How to identify behavioral traits and react to them
How to modify your behavior to match other’s
Sharpen your senses to the signals others are sending you
Connect with colleagues and clients at a level that creates deeper trust and commitment
Step into another person’s shoes to better appreciate their experiences and motivations
Read body language to understand how others are thinking and responding to you
Key concepts of NLP
The relationships between NLP and Emotional Intelligence
Connecting your feelings for greater self-awareness
Eliciting emotions
Noticing your unconscious messages and following your intuitions
Self-talk and what it means
Maslow’s Hierarchy of Needs
Internal and external referencing
Powerful listening and questioning techniques
Thinking patterns
Filters to communication
The use of Metaphors
Sub-modalities
Perceptual positions
Climates of trust
Well-formed outcomes
Communication exercises
Review how to sharpen your senses to the signals others are sending you
Communicating first impressions
The secrets of body language
How we communicate
Filters to communication
Understanding the science of lying
Learning Styles
Modeling – how others do things
Logical levels of change
The importance of values in motivation
Eliciting values for yourself and your organization
The secrets of motivation
Setting goals that motivate
Creating a positive future for your organization
Testing your well-formed outcomes
Stepping into the future
Group problem-solving exercise
Introduction: Why study problem-solving and decision making
A synopsis of psychological thought
Values, Problem Solving and Decision Making
Psychological type and Lateral Thinking for Problem Solving
What psychological type reveals about me and my preferences
Using a team approach to encourage lateral thinking: ZIGZAG model
Individual or group decision making: case studies
Using your left brain & right brain to make decisions
Split-brain theory for developing effective problem-solving skills
Developing openness to new ideas in making decisions
Promoting idea mobility in teams
Understanding the creative solving process in individuals and teams
IDEAL problem-solving approach
Encouraging creative problem solving for continuous improvement
Removing blocks to creative problem solving
Convergent versus Divergent Thinking
Divergent Thinking Skills for solving problems
Using SCAMPER techniques to approach problem-solving
Applying SCAMPER techniques to make effective decisions
Challenging self-imposed assumptions
Thinking outside the box
Increasing new ideas
Getting people behind your
Evaluating new ideas
Creative leadership during problem-solving and decision-making sessions
Ensuring alignment with the corporate mission
Encouraging self-initiated activity
Endorsing Unofficial activity
Enhancing Serendipity
Importance of appreciating diverse stimuli
Practicing within-company communication for problem-solving
Social media marketing is one of the most important digital marketing channels. Social media marketing uses social media platforms to create awareness about the product. Digital Marketing uses online and offline channels to promote products to the customer.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractors but also with managers, fellow employees, and colleagues within our own organization.
The key to any successful operation lies in the effective management of risks; the ability to seize opportunities, minimize threats, and optimize results. However, risk management is too often treated as a reactive process, or worse, not done at all. In this Operations Risk Management and Mitigation training course, you’ll work through the proactive approach to both sides of risk: threats and opportunities. The approach applies a proven six-step methodology of risk planning through identification, analysis, and control.
Maintaining a high level of productivity in today's successful businesses takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge, and skills in management techniques must be learned, practiced, and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills, and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.
The ASME Plant Inspector Level 1 training course provides the fundamental principles of the inspection, assessment, and management of fixed pressure equipment. The content of the course is delivered in a systematic manner, from the inspection planning process to inspection practices and evaluation of the associated equipment. It is aimed at the upstream and downstream Petrochemical industry but is equally relevant to stakeholders from other sectors that utilize pressure equipment.
This intensive course covers the in-service inspection methodologies and requirements for piping, pressure vessels, and above ground storage tanks.