New business requirements, new innovations, and new International HR models make it essential for HR to be in strategic harmony with the business. No longer a burdensome cost, HR has a new role to play. The new structure for future HR departments will mean a massive rethink of how HR contributes to the business and how its value is measured.
This innovative and dynamic new program will cover all the latest thinking and the new models for Strategic HR.
In today’s world, HR managers are faced with increasingly complex responsibilities. To meet this challenge they must be continually sharpening their management skills. This new program will focus on the management and leadership skills necessary for success in today’s fast-changing business environment. In this program you will learn how to
At the end of this course the participants will be able to:
Consider methods for improving management performance.
Gain insights into the successful implementation of teams.
Study the techniques of strategic planning.
Develop their skills in the area of negotiating.
Analyze the Baldrige award criteria for excellence.
Examine the application of management best practices.
See the new HR framework and understand the structural changes needed.
Use the new HR maturity model to measure the existing positions and develop strategies for the future.
Understand and use strategic models and implementation processes to deliver future based results (this includes a new complete end to end strategic model).
Understand and be able to use a corporate culture program to change organizational culture.
Learn how existing appraisal systems can be changed to produce measurable performance and competency results.
Understand and be able to use creative methods for improving HR performance.
New approaches to pay and benefits.
Explore knowledge management and the role of emotional intelligence for tomorrow's organization.
Create added value - beyond key indicators.
Human Resource
Employment Relations
Personnel Staff
All Line Managers
Team Leaders
Supervisors
The importance of sociotechnical management.
Techniques for effective communication.
Motivating for results.
Enhancing your coaching skills.
Empowering employees for improved performance.
Characteristics of a successful manager.
Obtaining the benefits of teamwork.
Characteristics of ineffective teams.
Characteristics of effective teams.
Managing conflict in a productive manner.
Understanding team member styles.
Creating a virtual team.
Analyzing the strategic planning process.
Achieving a competitive advantage.
Utilizing dynamic SWOT analysis.
Focusing on vision and mission.
The importance of contingency planning.
Examples of strategic success and failure.
Gaining insight into the negotiating process.
Characteristics of an effective negotiator.
Developing negotiating strategies.
Employing persuasive negotiation techniques.
Achieving the benefits of effective negotiating.
Negotiation exercises.
The Malcolm Baldrige quality award-standard of excellence.
Lessons from the best-performing companies.
Benchmarking your operation against the best.
Creating employee commitment.
Managing continuous improvement.
Creating a high-performance organization.
Introductions.
Global Change.
Impact of technology on future businesses - case study.
Need to change organizational structures - Video FACE.
How changing internal and external customer needs will affect all current HR concepts - Video.
Where are you now? The HR change model - questionnaire and discussion.
The four strategic models - how they work - case studies.
Strategic models for use within the organization, incorporating the LAND model - Video and organizational tool for measurement (questionnaire).
Creativity and innovation - their role in strategic thinking - exercises and video.
How strategy is translated into business plans.
Use of the 6 S model to produce plans that can be measured.
Creating HR quality plans - how to do it - practical exercises.
Delivering measurable business benefits.
No plan - no results - case study and Video.
Process re-engineering HR activities - exercise and video.
The three-tier model for HR - benefits the business.
Managing and valuing Human Capital.
Developing and measuring Competency and Performance.
Use of Corporate culture - how to design a corporate culture template - practical case study and exercise.
The changing function of recruitment, psychometric testing, and personality questionnaires.
Understanding rightsizing the organization - an ongoing process.
How pay and conditions can dramatically improve productivity - at no extra cost to the organization.
A new look at performance appraisal - ensuring year on year improvements in competency and performance.
How a new motivation model “MMM” can change measurable results and end of program review.
Corporate communications - a new role for HR?.
Managing trends: knowledge management, home working, predictive forecasting.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.