Take a step in the right way with this thorough, industry-standard Change Management and Conflict Resolution course created by knowledgeable professors if you want to further your dream career and obtain a strong understanding of these topics.
The core of this Change Management Strategies and Conflict Resolution Training course involves using dependable techniques to assess your individual conflict-resolution style, and we'll coach you through any problems that emerge as a result of the test results.
We make use of the well-known Thomas Kilmann (TKI) Conflict Resolution Instrument in this in-depth and enlightening workshop. All elite organizations have used this technology to build cooperative teams for top performance.
At the end of this course, participants will be able to:
Recognize the primary sources of conflict.
Investigate and comprehend the origins of disputes.
describing effective ways to handle conflict
Develop efficient communication techniques to boost teamwork and production.
Create and carry out practical communication action strategies.
Recognize the essential factors for long-lasting change.
Recognize the necessity of accepting accountability for driving change.
Learn the skills necessary to lead change.
Become more self-aware and realize your full leadership potential.
Manage interpersonal interactions quickly, demonstrating mastery in all areas from level one through level four.
All Managers and Leaders who wish to enhance their competencies in change management
All Human Resource (HR) Personnel
Leaders & Supervisors who need to take charge of – and resolve – conflicts or difficult situations that could have a negative impact on performance, effectiveness and relationships
Junior / Middle Managers new to their role, or with experience but little previous training
Motives for why disagreements arise
An individual's perspective on conflict and resolution
emotions present in a scenario of conflict
recognizing and resolving the causes of conflict escalation
What does the term "conflict management" mean?
When and where do conflicts occur?
How to manage conflicts effectively.
The Communication Bridge is an exercise.
How can miscommunication be avoided?
Our response to a disagreement.
Exercise for Change: The Ball.
Personal development and change techniques.
The curves of change.
creating lasting change.
The eight steps of Kotter for lasting change.
a change's five stages.
Burning Platform
Change Exercise: Take a Chance!
The Thomas Kilmann (TKI) Conflict Resolution Instrument
Exercise: Building collaboration quickly and easily
Exercise: A Trip to the Theatre!
Exercise: Win as Much as You Can!
The 2 types of communication
DVD The Ten Most Difficult Types
The 4 results of every communication
Communicating effectively as a means of preventing and managing conflict
Active listening
Adapting to individual Personality Types as a conflict resolution skill
Applying assertiveness skills to resolve conflict
Examining a personal conflict situation
Applying conflict resolution skills to a personal conflict situation
Identifying preferred conflict handling styles
Conflict solving options (and when to use them)
Additional strategies for reducing specific conflict
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
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A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.