Change Management Strategies and Conflict Resolution

Take a step in the right way with this thorough, industry-standard Change Management and Conflict Resolution course created by knowledgeable professors if you want to further your dream career and obtain a strong understanding of these topics.

 

The core of this Change Management Strategies and Conflict Resolution Training course involves using dependable techniques to assess your individual conflict-resolution style, and we'll coach you through any problems that emerge as a result of the test results.

 

We make use of the well-known Thomas Kilmann (TKI) Conflict Resolution Instrument in this in-depth and enlightening workshop. All elite organizations have used this technology to build cooperative teams for top performance.

 

 

At the end of this course, participants will be able to:

 

  • Recognize the primary sources of conflict.
  • Investigate and comprehend the origins of disputes.
  • describing effective ways to handle conflict
  • Develop efficient communication techniques to boost teamwork and production.
  • Create and carry out practical communication action strategies.
  • Recognize the essential factors for long-lasting change.
  • Recognize the necessity of accepting accountability for driving change.
  • Learn the skills necessary to lead change.
  • Become more self-aware and realize your full leadership potential.
  • Manage interpersonal interactions quickly, demonstrating mastery in all areas from level one through level four.

 

  • All Managers and Leaders who wish to enhance their competencies in change management
  • All Human Resource (HR) Personnel
  • Leaders & Supervisors who need to take charge of – and resolve – conflicts or difficult situations that could have a negative impact on performance, effectiveness and relationships
  • Junior / Middle Managers new to their role, or with experience but little previous training

 

  • Motives for why disagreements arise
  • An individual's perspective on conflict and resolution
  • emotions present in a scenario of conflict
  • recognizing and resolving the causes of conflict escalation
  • What does the term "conflict management" mean?
  • When and where do conflicts occur?
  • How to manage conflicts effectively.
  • The Communication Bridge is an exercise.
  • How can miscommunication be avoided?
  • Our response to a disagreement.

 

  • Exercise for Change: The Ball.
  • Personal development and change techniques.
  • The curves of change.
  • creating lasting change.
  • The eight steps of Kotter for lasting change.
  • a change's five stages.
  • Burning Platform
  • Change Exercise: Take a Chance!

 

  • The Thomas Kilmann (TKI) Conflict Resolution Instrument
  • Exercise: Building collaboration quickly and easily
  • Exercise: A Trip to the Theatre!
  • Exercise: Win as Much as You Can!
  • The 2 types of communication
  • DVD The Ten Most Difficult Types
  • The 4 results of every communication

 

  • Communicating effectively as a means of preventing and managing conflict
  •  Active listening
  •  Adapting to individual Personality Types as a conflict resolution skill
  •  Applying assertiveness skills to resolve conflict

 

  • Examining a personal conflict situation
  •  Applying conflict resolution skills to a personal conflict situation
  •  Identifying preferred conflict handling styles
  •  Conflict solving options (and when to use them)
  •  Additional strategies for reducing specific conflict

 

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