Human errors refer to the environmental, organizational, and job factors, and human and individual characteristics which influence the behavior at work in a way which can affect an organization’s health and safety performance. A simple way to view human error is to think about three aspects: the job, the individual, and the organization, and how they interact to impact health and safety-related human behavior.
After an accident involving human failure - using human error analysis tools can identify the causes and contributing human error factors. Establishing these underlying causes of an accident/incident is the key to preventing similar human error accidents/incidents.
This conference is aimed at providing delegates with the practical on-site knowledge and skills to develop and successfully implement effective human error analysis techniques.
Learn the underlying reasons why human errors occur
Explain the various human error analysis techniques and how they can be used
Learn how to correct human performance issues before they cause problems
Learn how to assist others in your organization in dealing with human performance in your operations
Show how human behavior can lead to human errors and incidents/accidents
Provide practical ideas and methods for observing and preventing human errors
Review practical case studies to show how other organizations have used human error analysis techniques to prevent human errors in the workplace
HR Professionals
Those seeking new prevention and mitigation approaches to solve human performance problems
Those seeking techniques to analyze facilities, systems, and operations proactively and reactively
What is human error?
Understanding the different types of human error
Human Error related workplace and job task causation factors
Human failures in the causes of accidents/incidents
Define human error and prevention objectives
Managing Rule-Breaking situations (Violations)
Human behavior patterns leading to human errors
Cultural behavior and sensory and perception
Using the Shell ‘Hearts and Minds’ toolkit to improve human behavioral factors
The different types of human errors and Human Error Analysis Factorsprevention options
Using the Dupont ‘STOP’ on-site safety observation tool for
Observing Substandard Practices and behavior
Observing Substandard Conditions
Using ‘Job Safety Analysis’ to identify and assesses types of human errors
Identify human errors of presented accident scenario
Analyzing site operations human error situations
Using the ‘Human Reliability Assessment’ (HRA) human error analysis technique
Human error observation and prevention options
Options and Solutions for preventing human errors
Using the Fault Tree Analysis method to analyze human errors
Identifying and categorizing human errors in the workplace
Considering Human factors when analyzing incidents and accidents
Review of Human factors in existing work methods and procedures
Human error analysis within the health and safety management system
Checklist for observing human errors in the workplace
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.