The key to any successful operation lies in the effective management of risks; the ability to seize opportunities, minimize threats, and optimize results. However, risk management is too often treated as a reactive process, or worse, not done at all. In this Operations Risk Management and Mitigation training course, you’ll work through the proactive approach to both sides of risk: threats and opportunities. The approach applies a proven six-step methodology of risk planning through identification, analysis, and control.
This training course is designed to help operations teams and businesses accurately and efficiently identify, quantify, and mitigate risks that threaten to disrupt, or derail, their operations. The training course content is applicable to all industry sectors where operations form the cornerstone of their business and are of a value and nature that necessitate formal risk management. It is tailored for all personnel who are either involved in or responsible for, the successful delivery and continuity of these operations.
The training course is based on the latest PMBOK 6th edition and also applies the principals of ISO 31000:2009, “Risk Management - Principles and Guidelines” and ISO 31010:2009, “Risk Assessment Techniques”.
At the end of this course the participants will be able to:
Develop an overview of the Risk Management Process
Learn to identify risks that affect operational safety, time, cost, and quality
Apply useful techniques to identify, analyze and mitigate risks throughout the operations life-cycle
Learn how to create an effective risk monitoring plan and risk management strategies
Use a practical, six-step process to manage operations risks
Develop a risk management budget based on Expected Monetary Value (EMV)
Operations team leaders, supervisors, section heads and managers
Business and operations professionals who have an interest in risk management
Maintenance managers, engineers, and technicians
Technical professionals involved in operations start-up, maintenance and shut-down
Business administrative, procurement, and support staff
All personnel involved in carrying out operations work assignments
The Six Risk Management Processes
Purpose & Benefits of Risk
Responsibilities in Risk Management
Integrating Risk Management into the Operations Management Process
Participants will learn about the field of communication for development in this course (C4D). In order to encourage participation and engagement with kids, families, communities, and networks for positive social and behavioral change in both development and humanitarian contexts, C4D is an evidence-based strategy that makes use of a variety of communication tools, channels, and approaches. It incorporates knowledge and ideas from social, behavioral, and communication sciences.
In order to meet these new challenges and take advantage of chances for innovation to bring about behavior and social change, participants in this three-day course will need new and improved communication competencies.
Too often company executives and professionals spend most of their time fixing day-to-day problems. They react to problems, rather than focusing on what they would like the company to be and then on making it happen. This program focuses on changing the way we think from reacting (responding to day-to-day problems, fixing and repairing) to developing plans for what we want to have happened and then implementing the plans.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
"Going back to basics". This is the main theme of this highly interactive course which aims to help participants recognize the need to simplify their organizational processes and procedures. The course will provide the participants with international best practices which will help them understand the causes of complexity and identify areas for improvement by focusing on eliminating waste, simplifying procedures, and standardizing and automating opportunities. Participants in this practical course will also learn tools to map and diagram processes and procedures revealing issues and opportunities for improvement. Various hands-on tools will present participants with the opportunity to transfer this knowledge to their organization and expect immediate results.
Day in, day out, Executive Secretaries and provide high-level support for top executives. They work usually with very little supervision, anticipating needs, and managing the day to day demands of busy and challenging workloads competently and often with little acknowledgment or encouragement!
This training course seeks to develop and stretch the skill-set of EAs This training course will help them to understand how to work with different leadership styles and at the same time develop the competence, confidence, and mindset to achieve excellence and to recognize their value to their organizations.
Certified Hotel Administrator (CHA) is a credential that recognizes your competence and talents in the hotel industry. It honors General Managers and Hospitality Executives’ leadership and management abilities and provides them with more prospects for advancement. CHA Certified Hotel Administrator credential is one of the most prestigious certifications available.