Demands to increase effectiveness and efficiency on leaders and managers in today’s current business environment are more prevalent than ever before. A person can become more effective and efficient if they have the desire and willpower to make changes in their work behavior. Certain leadership and management principles, however, must be learned and practiced and these principles do not come naturally. A person learns and develops skills in these areas through a never-ending process of self-study, education, training, and experience. In a fast-paced, continual changing world, personal development is an effective practice a manager must possess to sharpen the wide variety of skills needed to carry out responsibilities and successfully accomplish the organization’s goals.
The purpose of this comprehensive Complete Course on Management and Leadership is to assist persons at all levels in developing or enhancing their ability to lead and manage and achieve extraordinary results. The complete course is designed to be consists of two separate, but closely interrelated modules on management and leadership. It provides practical skills to take back to the job, along with insights needed to adapt principles to specific work environments.
At the end of this course the participants will be able to:
Provide proven methods and cutting edge techniques for taking managerial performance to a higher level.
Enhance skills and abilities which can be put to immediate use in the workplace.
Articulate an understanding of the role of management and leadership in one’s business.
Identify best management and leadership practices.
Understand management and leadership and its role in the development of successful organizations.
Managers & Supervisors
Team leaders
Employees who want to gain great skills & knowledge to improve their career
Understanding what courage really is.
Having the courage to know yourself.
Choosing the right management style.
Putting yourself on the line-taking responsibility.
Overcoming limiting thoughts and behaviors.
Having the courage to turn your ideas into action.
Defining organizational conflict.
Understanding the causes of conflict.
The Thomas-Kilman Conflict Mode Instrument.
Dealing with different learning styles.
Managing conflict effectively.
Obtaining the benefits of productive disagreement.
Focusing on continuous improvement.
Malcolm Baldrige assessment criteria.
The role of organizational culture.
Overcoming resistance to change.
Coping with risk and risk avoidance.
Measuring the success of improvement efforts.
Characteristics of effective teams.
Characteristics of ineffective teams.
Managing the factors affecting team performance.
Supporting team development.
Understanding team member styles.
Enhancing team member competencies.
Balancing analytical and creative thinking.
Effective use of mind mapping.
Capturing the power of brainstorming.
Breaking the ten mental locks.
The four roles of the problem-solving process.
Treating problems as challenges.
Introduction to leadership and the course.
Identification of strategic principles of leadership skills.
Challenges leaders face in changing organizations.
Conditions in the changing culture that require leadership.
The role of leadership in strategic thinking organizations.
Understanding the role of organizational change in leadership.
The role that organization type plays in leadership development.
Developing a culture of organizational excellence in our work environments.
Questioning the status quo of productive organizations.
Leaders modeling the way through personal execution.
Developing a concept of leadership excellence and customer focus.
The components of change by implementing a new culture.
Importance of leadership and communication methods.
Interpersonal, open communication is two-way.
Understanding how interpersonal communication preferences differ.
Communicating empowerment techniques in leadership.
Leaders need to develop an active listening communication style.
Communication and interaction openness develops trust.
Successful interpersonal interaction develops leaders with trust.
Characteristics of a leader’s interpersonal interaction.
Identification of the personal interaction style.
Individual strengths and challenges of each interpersonal style.
Understanding how people work better together using diverse interaction styles.
Leadership is establishing trust in interpersonal relationships.
Understanding the leadership benefits of an environment of innovation and improvement.
Leadership in developing a personal change plan.
Understanding problems inherent with change.
Leading others through critical change initiatives.
With competition increasing every day and the mounting pressures that characterize tough economic times, you need proven marketing techniques to generate demand for your products and services. The Certified Marketing Professional training course offers a variety of important marketing concepts that will give you solid knowledge about conventional marketing topics such as marketing planning, marketing audit, marketing communications, and marketing research. It is a must for professionals who would like to exploit marketing arenas for the first time or wish to refresh their marketing know-how.
Document control and record management should play an important role in identity and access management by protecting sensitive documents from exposure to the wrong parties. They should also support simplified access when needed by allowing authorized parties to quickly search, find, and retrieve archived and active documents. This course provides a strong understanding of the concepts of Document Control and Records Management and develops the requirements to help Document Controllers, Records Managers, and other staff improve the control of critical documents across the organization. Using best practice and time-proven methodologies and techniques, the course enables participants to understand and implement key document control methods and improvement plans, and to understand the impact of wider information management issues and challenges.
The term ‘strategic management’ is used to denote a branch of management that is concerned with the development of strategic vision, setting out objectives, formulating and implementing strategies, and introducing corrective measures for the deviations (if any) to reach the organization’s strategic intent.
Therefore, this Strategic Management Course focuses on delivering a high-level practical understanding of the complete elements of the subject – analysis, planning, implementation, review, development.
The program has been designed to be interactive with several case studies and group exercises. A modular approach will take the delegates through the four stages of Crisis Management - Preparation, Planning, Response, and Recovery. Participative lectures will involve the use of PowerPoint, handout material, work manual with all instructor notes and slides, examples of best practice, and appropriate video/DVD material. The use of flip-charts, syndicate workshops, and reporting back sessions will encourage a fully participative and enjoyable event.
Continuous Monitoring and Security Operations will teach you how to strengthen your skills to undertake that proactive approach. Security monitoring is the automated process of collecting and analyzing indicators of potential security threats, then triaging these threats with the appropriate action.