ILM Endorsed Leading and Managing Change

The "ILM Endorsed Leading and Managing Change" course is the perfect venue for introducing change and change management to participants and the organizations they represent. Participants will gain a lot from a course created to offer insightful information on what has become a legitimate concern for all companies.

 

At the end of this course, participants will be able to:

 

  • Give an explanation of the leadership and management approach to "change."
  • Analyze change and create plans and strategies to deal with it.
  • Control your aversion to change and your awareness of the intense feelings it brings on
  • Discuss and create communication plans to speed up transformation.
  • Gain an understanding of organizational cultures and how they affect endeavors to bring about change.

 

All business professionals are interested in learning how to deal with and manage change on an organizational and personal level, including change managers, business process improvement specialists, change management team members, coordinators of reorganization and mergers, implementers of organizational change, etc.

 

  • Change and change management
  • Defining organizational change
  • Nature of organizational change
  • Reasons and challenges
  • Typology of organizational change
  • Adaptive
  • Innovative
  • Radical
  • Diagnosing the intensity of change
  • The change equation
  • The importance of frameworks
  • The connectivity of change
  • Change agents and transformation
  • Types of change agents
  • Competencies of change agents
  • Change management and stakeholders' analysis

 

  • Leadership and organizational change
  • Management adaptation to change situations
  • Evaluating the need for change
  • Preparing and planning for change
  • Kotter's eight-step model

  • People and change
  • Why do people resist change
  • Forms of resistance and how to deal with them
  • Individual factors versus group factors
  • Stages people go through when resisting change
  • The 'SARAH' model
  • Managing the transition stage
  • Managing resistance and emotions
  • Risks associated with change
  • Identifying and managing risks
  • Risk-impact probability chart

  • The importance of communicating change
  • What people want to hear and what they need to see
  • Elements of a change communication plan
  • Dos and don’ts when communicating change

 

  • Understanding organizational and corporate cultures
  • Components of a company culture
  • Forms of cultural change in an organization
  • Common mistakes when transforming company culture
  • 20 steps to sustain change to a company culture

 

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