Coaching Skills for Managers

Managers who wish to inspire and help their team to increase performance and handle change can benefit greatly from coaching. In order to facilitate change at the individual, team, and organizational levels, it can also be a component of an organizational strategy. A flexible and successful method of assisting personnel in gaining new knowledge and confidence is coaching.

Effective performance management and coaching techniques promote self-motivation and an outlook that is more focused on finding answers and ongoing progress than on problems and avoiding it. This course aids managers in becoming proficient coaches.

The goal of the coaching skills for managers training course is to provide line-managers with an understanding of coaching, how coaching relates to effective management, and the ability to gain useful coaching skills for use in their daily work.

 

At the end of this course, participants will be able to:

 

  • Utilise a coaching model, tools and techniques
  • know when to use coaching with staff and peers
  • Develop strong 1-2-1 interpersonal, listening and communication skills
  • Empower team members to identify their own goals and improvements
  • Connect individual staff to the strategic needs of your organisation
  • Build and maintain more positive, constructive working relationships
  • Retain high performers by giving them responsibility for and ownership of success
  • Establish a coaching relationship
  • Ask powerful questions
  • Generate new options
  • Set realistic goal

 

Anyone who manages, supports or coordinates other people, and who is interested in deepening the effectiveness of their working relationships and improving performance.

No prior knowledge of coaching is needed - just a commitment to effective management.

 

  • Describe coaching.
  • Why is it so successful?
  • Coaching is not what
  • What type of coaching do you do?
  • coaching as a management approach
  • The various applications of coaching, such as instant feedback, frequent meetings, performance, and continual improvement.

  • When to give feedback and how
  • Structuring a feedback conversation
  • 2 models for giving effective feedback:
  • Situation-Behaviour-Impact
  • Pendleton’s feedback process
  • Phrases and statements to use.
  • Introduction and practical implementation of coaching models for:
  • Understanding learning styles
  • Building rapport and trust
  • Setting SMART objectives
  • Giving immediate/on the job coaching – Regular 121’s – Performance meetings

 

  • Recognizing the world through others' perspectives.
  • Understanding how beliefs, attitudes, and behavior are impacted
  • How to comprehend this and put it into practice in the workplace to enhance performance.

 

  • Using the GROW coaching model
  • Practice and application of GROW
  • Other coaching models
  • GROWTH
  • OUTCOMES
  • FUEL

 

  • Powerful questions
  • Understanding question types and knowing when to use them
  • Active-Listening
  • Getting out of your own way!
  • Listening at different levels
  • Finding amazing things in what your client has said.
  • Conduct and Ethics
  • Coaching approaches
  • Ethical practice
  • Confidentiality

 

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