This program aims to help managers and business owners to use a holistic approach to attend matters and improve their area of weaknesses, using activity-oriented and experiential learning environment.
At the end of this course the participants will be able to:
Understand and develop skills necessary for new managers/supervisors
Learn the importance of managing strategic thinking
Learn how to set goals and plan effectively and efficiently
Develop the ability to establish a customer focus in management
Develop positive interpersonal techniques for better people relationships
Improve their ability to make higher quality decisions
Apply concepts of team building, team performance, and motivation
Learn how to establish and maintain time management techniques
Understand the role of stakeholders and learn techniques of stakeholder management
Understand how to develop productive communication techniques
Understand the importance of performance standards, goals, and objectives
Develop improvement plans to accomplish work and improve performance
Head of Departments
Managers Among All Managerial Levels
Supervisors
Employees who are being prepared to be promoted to a managerial or supervisory role
Definition of a Leader
Definition of a Manager
Difference between a Leader and a Manager
Tomorrow's Company versus Yesterday's Company
6 Leadership Styles
Attributes of Leaders
Leadership Tension
Strategic Thinking Defined
4 Levels of Strategic Thinking
The Strategy/Operations Relationship
Strategic Thinking Leading to Strategic Management
3 Ws and 2 Hs
5 Key Steps in decision-making
The ADADA Model
Barriers to Effective Decision-Making
The "Ishikawa" Model in Problem-Solving
Man-Method-Material-Machine
Basic Steps & Rules in Problem-Solving
Recording Time
Analyzing Time
Planning Time
Managing your Roles and not your Time
The Yearly Planner
The Weekly Worksheet
The Daily Work Plan
Checklist for effective use of time
Two Types of Stress
Signs & Symptoms of Stress
How to Manage Stress
Type 'A' and Type 'B' Personality
Managing Your Health
Actively Building Relationships
Encouraging and Stimulating Others
Wide Range of Incentives
Evaluating and Enhancing People's Capabilities
Respect for views and actions of others
Sensitively to the needs and feelings
Using power and authority
Setting objectives which are both achievable and challenging
Commitment to a specific course of action
Using a variety of techniques to promote morale and productivity
Communicating a Vision
How should I communicate?
Types of Non-Verbal Communication
Communication Skills
Presentation Skills: 6 Key Steps
Do's and Dont's on Delivery
The Difference between Delegation and Empowerment
Why Delegation?
Benefits of Delegation
Reasons why people fail to delegate
Activities included in Delegation
A Process for Effective Delegation
Why is Empowerment Important?
Benefits of Empowerment
How to empower employees?
Guidelines for implementing and improving Empowerment
Specific Techniques that can be used to Empower a Workforce
Can Creativity be Taught?
Right Brain and Left Brain Thinking
How Creative Are You?
8 Steps to Developing Creative Thinking Skills
10 Barriers to Creativity
12 Questions to Spur the Imagination
8 Steps towards stimulating a creative environment
Planning and Prioritizing
Focus on Objectives
Tackle Problems and Take Advantage of Opportunities
Set Objectives in Uncertain and Complex Situations
Being an operations administrator and planning who does what and when within a team requires a high level of ability and is fraught with difficulties. This training program in administrative operations and coordination will offer a special chance to grasp the abilities needed for this position, from the macro to the micro. From the technical talents needed to plan and implement procedures, to the more delicate abilities of speaking clearly and confidently with others, to the leadership and management capacities to think broadly and organize.
In this course, participants will be sensitized to the recent trends in public relations and develop their skills to carry out contemporary roles and practice of public relations and to identify the structure of the optimal organization and responsibilities of employees of the public relations departments, planning and follow-up work in public relations departments, develop and motivate the performance of employees, planning and organizing a ceremony of reception and bidding Visitors and VIPs, develop effective communication with customers and employees, how to arrange concerts, seminars, and banquets.
This program is concerned with the development of the skills and abilities of the Public Relations Manager. Therefore, the program offers a set of training and concepts necessary to build constructive relationships inside and outside the institution based on scientific bases in building this relationship and planning it and study the extent of the institution's place in the hearts of employees on the one hand and the surrounding community. The program is concerned with providing the man of communication skills and effective communication with others as one of the elements of building relationships and what are the means to improve the internal structure of the institution and the network of formal and informal relations.
The program also provides the trainee with the skills required to make presentations and to negotiate partnerships with relevant institutions through meetings, presentations and cooperation, and partnership agreements.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
Increasingly, it is being recognized that the trend towards equal opportunities for women is giving women the chance to take more responsibility and make more contributions to the success of their organization. However, in many cases, there is a need to develop the skills and confidence necessary to maximize potential as individuals and as employees. This course is designed to do just that - to equip women with the skills, knowledge, and confidence to succeed in what has traditionally been a male-dominated society. The course will involve experiencing personal development and practicing the new skills using ten competencies which are the key to success in a position of responsibility.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.