This program aims to help managers and business owners to use a holistic approach to attend matters and improve their area of weaknesses, using activity-oriented and experiential learning environment.
At the end of this course the participants will be able to:
Understand and develop skills necessary for new managers/supervisors
Learn the importance of managing strategic thinking
Learn how to set goals and plan effectively and efficiently
Develop the ability to establish a customer focus in management
Develop positive interpersonal techniques for better people relationships
Improve their ability to make higher quality decisions
Apply concepts of team building, team performance, and motivation
Learn how to establish and maintain time management techniques
Understand the role of stakeholders and learn techniques of stakeholder management
Understand how to develop productive communication techniques
Understand the importance of performance standards, goals, and objectives
Develop improvement plans to accomplish work and improve performance
Head of Departments
Managers Among All Managerial Levels
Supervisors
Employees who are being prepared to be promoted to a managerial or supervisory role
Definition of a Leader
Definition of a Manager
Difference between a Leader and a Manager
Tomorrow's Company versus Yesterday's Company
6 Leadership Styles
Attributes of Leaders
Leadership Tension
Strategic Thinking Defined
4 Levels of Strategic Thinking
The Strategy/Operations Relationship
Strategic Thinking Leading to Strategic Management
3 Ws and 2 Hs
5 Key Steps in decision-making
The ADADA Model
Barriers to Effective Decision-Making
The "Ishikawa" Model in Problem-Solving
Man-Method-Material-Machine
Basic Steps & Rules in Problem-Solving
Recording Time
Analyzing Time
Planning Time
Managing your Roles and not your Time
The Yearly Planner
The Weekly Worksheet
The Daily Work Plan
Checklist for effective use of time
Two Types of Stress
Signs & Symptoms of Stress
How to Manage Stress
Type 'A' and Type 'B' Personality
Managing Your Health
Actively Building Relationships
Encouraging and Stimulating Others
Wide Range of Incentives
Evaluating and Enhancing People's Capabilities
Respect for views and actions of others
Sensitively to the needs and feelings
Using power and authority
Setting objectives which are both achievable and challenging
Commitment to a specific course of action
Using a variety of techniques to promote morale and productivity
Communicating a Vision
How should I communicate?
Types of Non-Verbal Communication
Communication Skills
Presentation Skills: 6 Key Steps
Do's and Dont's on Delivery
The Difference between Delegation and Empowerment
Why Delegation?
Benefits of Delegation
Reasons why people fail to delegate
Activities included in Delegation
A Process for Effective Delegation
Why is Empowerment Important?
Benefits of Empowerment
How to empower employees?
Guidelines for implementing and improving Empowerment
Specific Techniques that can be used to Empower a Workforce
Can Creativity be Taught?
Right Brain and Left Brain Thinking
How Creative Are You?
8 Steps to Developing Creative Thinking Skills
10 Barriers to Creativity
12 Questions to Spur the Imagination
8 Steps towards stimulating a creative environment
Planning and Prioritizing
Focus on Objectives
Tackle Problems and Take Advantage of Opportunities
Set Objectives in Uncertain and Complex Situations
The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in the law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information, is necessary for every organization.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this program, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process, you will learn how to lead others with great skill.
Great achievers have always performed well by managing themselves and their capabilities. Self-management is critical for individuals to perform efficiently in both large and small businesses where they are called to perform various duties. Self-management inspires individuals to set their own goals, monitor their behavior in achieving those goals and reward themselves upon their success in achieving those goals. Self-management is the building block for effective management of other people, groups, and organizations. This highly participative seminar will help you to develop your leadership skills to lead others in times of crisis, pressure and stress. You will obtain the latest insights into what makes a leader able to manage themselves and others during times of crisis. Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow.
Implementing an anti-bribery management system (ABMS) based on ISO 37001 has a number of advantages, including helping the organization avoid or reduce the costs, risks, and damage of being involved in bribery, fostering trust and confidence, encouraging due diligence and morally righteous business practices, etc. You must have the knowledge and abilities necessary to establish, implement, manage, maintain, and continuously enhance an ABMS in order to reap these benefits for your firm. The ISO 37001 Lead Implementer training course is where you should be for that. The training program aims to give participants a thorough understanding of ISO 37001 requirements as well as the best methods and techniques for setting up and maintaining the management system.
Through risk management, decision-making, and performance improvement utilizing ISO 31000 criteria, participants in the ISO 31000 Lead Risk Manager training course may help a company create and protect value by developing their competencies in these areas. It offers details on the fundamental components, the efficient use of a risk management framework, the use of the risk management process, and the steps required for the proper integration of these components to achieve corporate goals. Additionally, it offers recommendations for the choice and use of methods for evaluating risks in a variety of circumstances.