Facilities like buildings, utility plants, power & water distribution networks, production plants, parking lots and landscaping become more and more flexible, complex and expensive. That is why Facilities Management is a huge business nowadays. It is one of the largest budget expenses and therefore one of the major sources of cost savings. However not at all costs, because facilities are a major asset too.
This course shows you how to apply the Best Practices to organize and manage a facilities department as a successful “business within a business”. The goal is to operate and maintain the facilities effectively and efficiently, to integrate function, people, and place. The course is about finding the right balance between asset performance (functionality, availability, reliability, safety) and costs, about the right balance between operating and maintaining the facilities in-house or contracting it out.
At the end of this course the participants will be able to:
Evaluate the current state of the delegates’ facilities management process
Understand the need for a proper operational & maintenance control center
Learn how to draw up a (preventive) maintenance concept, based on risk
Improve strategies to decide when and what to contract out
Accomplish an outsourcing strategy which helps you in realizing better results
Learn how to monitor performance and results
Understand how to operate and maintain their facilities as a "business within a business"
Learn how to be able to share experience and knowledge with others
Facilities managers
Building managers
Risk department
Administration department
People who interested to gain such great knowledge in facilities management.
The Facilities Management process
Facilities Management as "a business within a business"
Facilities planning
Facilities realization
Facilities operations & maintenance
Individual assessment - the current state of your facilities management process
Strategic & annual planning
Design, build and maintain recycle
Operations & Services
Work planning & control
Maintenance & repair
Information management
Understanding risk
Risk-Based Maintenance - the methodology
Seven steps in developing an efficient and risk-based maintenance strategy
Defining maintenance tasks
Case study
Typical inspection & maintenance tasks for utilities
What to outsource and what not
Choosing the right contractor
How to manage this
Contract types
The contracting cycle
Service level agreements
Continuous improvement
Target setting as a starting point
Monitoring performance: develop and use Key Performance Indicators
Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.
In every organization, care is taken to manage risks, by seeking to eliminate those that can be removed, and reducing and managing the remainder. Part of this process involves developing robust contracts which apportion risk equitably and include a structure of indemnities with contractors, supported by a comprehensive insurance regime. In addition, it is important that contract personnel understand contractual risks and what insurance can (and cannot) do to remove the financial consequences of such risk; always remembering that insurance only mitigates the effect of risk, it does not make the risk itself go away.
A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people.
This course is designed to provide leaders and professionals with a set of transformational tools and techniques to help them maximize their own and their team’s creative potential in a strategic context. Its starting-point is self-discovery: participants will work on the inside first and then focus outwards to impact on the world of business.
A company plan gives the entire organization a vision and a course to follow. All employees inside a corporation must have distinct objectives and adhere to the organization's direction or mission. This vision can be provided by a strategy, which also keeps people from losing sight of the objectives of their organization.
Inspirational leadership is a highly creative and intrinsically interpersonal activity to which people positively respond. As a leadership style, it demands that leaders employ their strengths with effect, where behaviors and values are paramount and where trust is established. This structured program seeks to explore the personal traits that make leaders inspirational in the context of their organization's strategy and culture. It offers a learning experience in which tools and techniques are employed to build leadership capability and a strategic response to the challenges of the role.