The key to understand and manage people effectively is to know something about what makes people act and behave in the ways they do. What are the drivers that determine individual behavior, action, and motivation? This program looks at the underlying assumptions we make about human behavior and psychology and explains them.
People are not machines, they can be seriously affected by personal and work-related problems and concerns. People's problems can include work-related stress, marriage problems, lack of motivation, work stress, long hours of work, turnover, under-staffing, nationalization, bullying, and job insecurity all impact on employee’s health and performance. The cost to the employer can be enormous. No matter what industry you work in, stress at work can be a very real and overwhelming experience.
The amount of employees suffering from stress and stress-related illnesses is rapidly rising. More than half (53%) of people in work have suffered stress in the past 12 months, while one in four people had taken time off sick through stress in the previous year, according to the latest research by the International Stress Management Association.
Understand human behavior more clearly
Understand how attitude affects behavior and motivation
Learn how to manage employee performance by:
Having practiced performance appraisal interviewing
Having worked through discipline and grievance case studies and examples
Understand people problems at work
Identify and develop the critical skills needed for stress management
Develop effective workplace interventions
Understand how to motivate & counsel others
Apply best practice in the management of employee problems
Develop practical skills in people management
Get the best out of their people
Managers, Supervisors, and Team leaders
HR Personnel
Training Managers and Training Personnel
Succession Planners and those responsible for people development
HR Practitioners and Line-Professionals
Professionals with an interest in people management and development
Psychological profiles - Jungian typology and understanding human behavior
How competency frameworks support performance management
Human behavior questionnaire
The Iceberg model to understand the behavior
Models of Performance Management
The Johari window
Discipline, capability, and grievance
Recognizing the difference between Capability and conduct issues
The “rules of Natural Justice”
The purposes of discipline
Inefficiency and box markings
Models of motivation and behavior
Identifying and recognizing the types of behavior:
Human errors refer to the environmental, organizational, and job factors, and human and individual characteristics which influence the behavior at work in a way which can affect an organization’s health and safety performance. A simple way to view human error is to think about three aspects: the job, the individual, and the organization, and how they interact to impact health and safety-related human behavior.
This conference will emphasize awareness of project risk management to minimize project cost/schedule overruns & improve project execution.
Project management is all about the management of risks; the ability to seize opportunities, minimize threats, and optimize results. However, risk management is too often treated as a reactive process, or worse, not done at all. In this Project Risk Management conference, you’ll work through the proactive approach to both sides of risk: threats and opportunities. The approach is based on a clear understanding of both qualitative and quantitative approaches to risk management.
Treasury management is the management of an organization’s collection, concentration, disbursement, investment and funding activities as well as the process of dealing with financial risk issues. The very first function of treasury management is cash management which is the corporate process of collecting and managing cash as well as the use of cash for short-term investing. This makes cash management a key component of a company's financial stability and solvency.
Developing leadership skills is more than learning to be a good manager. Great leadership is first and foremost an “inside job”. Before we can lead others with influence and confidence, we must first find the inner qualities and strengths to lead ourselves with conviction. Leadership from this perspective is a manifestation of our unique personal power, purpose, and vision.
The Inner Journey of Leadership Mastery is a two-part program that focuses precisely on developing those vast inner resources we all possess.
High-net-worth individuals have unique needs that can’t be properly addressed by an advisor with a basic financial planning background, The Certified Private Wealth Advisor {CPWA} certification program is an advanced credential created specifically for wealth managers working with high-net-worth clients.
This unique program provides the participant with a multi-discipline understanding of Shutdown or Turnaround Maintenance Oil Refining and Down-Stream Petro-Chemical Plants.
You will learn about the Shutdown Maintenance Practices: Technology; Methodology; Processes; Planning; Improvement; Management. You will learn about Creating a Turnaround Management Knowledge Base for Future Efficiency, Effectiveness, and Cost Reduction.