This seminar is designed for all those who have the potential and capabilities of developing into Supervisor, Team leaders, and new managers. Whatever their job title, if they are in charge of others then they will be helped greatly by this seminar.
At the end of this course the participants will be able to:
Know what real supervision is, and be able to explain to others what it is, and what it means.
Understand and practice basic supervisory skills.
Define the difference between the supervisory and the operational roles.
Explain how to set and monitor objectives.
Explain what motivates you and describe ways to motivate others effectively.
Manage performance for results.
Use different techniques to communicate effectively with your team.
Use an appropriate strategy for delegating to others.
Motivate and support others in the achievement of targets.
Demonstrate effective questioning skills.
Communicate effectively.
Empower yourself and the staff who work with you.
Describe your own sources of power and influence and know-how to use and develop yours.
Influence to get support and help you to be an effective supervisor.
Supervisors
Team leaders
Employees who are being prepared to supervisory skills
Should you be a supervisor?
Making the transition
The difference between doing and supervising
Highs and lows of the supervisory role
What are the skills of an effective supervisor?
Developing the skills
Different ways to supervise others
Supervisory styles
Common mistakes you don’t want to make
Characteristics of Performance Management
Business Plan basics
Assessing your current situation
You and the business plan
Getting productivity through people
The importance of strategic Goal Setting
Develop the 5 Success essentials
Getting and managing results
How to develop Pro-Active management
Benefits and barriers to delegation
How, when and to whom to delegate
Getting it done right – instructing others
Motivation in the workplace
Herzberg’s Motivational Theory
Tailoring motivation ideas to individual team members
How to manage conflict
Working with different types of personalities
What to do when a problem arises
Listening and questioning skills
What is Communication?
Three major levels of Communication
The significance of Non-Verbal Communication
Factors that affect your Communication
Communication Chart
Effective ways to Communicate
Brain Communication impact
Communication cycle
Delivering clear, concise messages
How to make an effective presentation
Good / Bad relationships
Planning a Team meeting
How to be a decisive Decision maker
Improving your ability to make decisions
Verbal communication
Barriers to communication
Team communications
Running a team meeting
Choosing the right words
Communicating in writing
What is personal empowerment?
Sources of personal power
Developing your Mind, Attitude, Appreciation & Character influence
Mind Think power
Know the impact of Teleological Thinking
Replacement Principle
Building your power
Using your power
Building trust and believability: walking your talk
This course provides a comprehensive understanding of the various types of reciprocating, rotary, and dynamic compressors and pumps. This includes trunk piston, sliding crosshead piston, diaphragm, rotary screw, straight lobe, sliding vane, liquid ring, centrifugal, and axial compressors as well as piston pumps, plunger pumps, rotary pumps, screw pumps, two- and three-lobe pumps, cam pumps, vane pumps, bellows-type metering pumps, diaphragm pumps, canned motor pumps, and centrifugal pumps. Bearings are also covered thoroughly. The characteristics, selection criteria, sizing calculations, sealing arrangements, common problems, repair techniques, as well as the preventive and predictive maintenance of these compressors and pumps, are covered in detail.
This course is a must for those who use this equipment. It covers how compressors, pumps, and bearings operate and provides the guidelines and rules that must be followed for their successful application
Marine operations include the movement, berthing, and un-berthing of ships and other marine crafts within the limits and approaches of the port authority. Ships are the main means of transport of various liquids and gases, some of which are hazardous and extremely dangerous, if mishandled, to port workers as well as marine flora and fauna. Thus, vessels carrying dangerous material need to be effectively managed to ensure safety. Marine safety involves the prevention of damage and pollution to the marine environment through strict rules, restrictions and legislations.
Corporations need to nurture leaders who can help their employees to be innovative and enterprising. This course presents an opportunity for professionals and leaders to learn how to develop the creative edge to meet the challenge of excellent innovative leadership which is needed in the workplace.
Too often company executives and professionals spend most of their time fixing day-to-day problems. They react to problems, rather than focusing on what they would like the company to be and then on making it happen. This program focuses on changing the way we think from reacting (responding to day-to-day problems, fixing and repairing) to developing plans for what we want to have happened and then implementing the plans.
This training course helps participants to advance their career in medical administration. They'll gain a firm grasp of medical and scientific terms used day-to-day in hospitals and medical settings. In this course, participants will gain the skills to communicate effectively and manage staff, processes and healthcare resources at all levels.
Safety is not the prerogative of the safety specialist but also one of the parts in every management discipline. An office manager is no less responsible for the safety of his team than the construction manager. The law and company policy apply equally to both. The course will not turn delegates into safety experts but it will give them the appreciation of what safety issues are about and the methods available to them to ensure that safety is implemented in their workplaces. It is, after all, a manager’s responsibility to have a workplace free of danger and a workforce free of ill health and accidents. Managers will be able to review their departmental systems for safety, introducing new controls or implementing changes as appropriate to ensure safety in the workplace.