This course brings together the key strategic leadership skills of strategic planning, negotiation, and conflict management required to succeed in today’s complex and challenging business environment. 'Strategy' is as it says in the classic text 'the art of war', complex yet when understood very simple, those who have a successful strategy are in control of the upcoming events. The implementation of strategies often requires the ability to exert influence and negotiate effectively. Negotiation is not litigation, neither it is war. Negotiation is not about obtaining total victory. Total victory by one party tends to be short-lived. Negotiation and conflict management are key strategic management and leadership skills and are probably the single most used skills in business today.
At the end of this course the participants will be able to:
Progress in the development of high-performance thermal systems has stimulated interest in methods to improve heat transfer, popularly called “heat transfer augmentation”. It has become second generation heat transfer technology. New techniques are primarily employed in a variety of thermal apparatuses encountered in the process and chemical industries, including oil refineries and gas production plants as well as in power generation plants (thermal, nuclear, solar, geothermal, ocean thermal, etc.). This course describes the most important and practical issues related to the optimum selection of various types of augmentation techniques employed for heat exchangers working with single-phase fluids (heaters or coolers) or with phase change fluids (evaporators, reboilers, condensers, etc.) The course will briefly survey the basics of fluid flow and heat transfer in thermal apparatuses and continue with a detailed explanation of the most efficient passive (extended surfaces, fins, swirl flow devices, etc.) and active techniques (surface and fluid vibration, etc.) for single-phase flow as well as for fluids with phase-change (two-phase flows). Performance evaluation criteria (PEC) related to these techniques, as well as technical and economical issues, such as manufacturing costs, problems in operation, maintenance issues, and others, will be covered
The fight against financial crime is becoming more difficult in both the public and commercial sectors. The goal of the course is to increase proficiency in preventing financial crime
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The topic of training analysis is a new and interesting area in today’s world-class training functions. This new program specifically covers all the main areas of analysis including training measurement and evaluation. Persons attending this program will have a complete set of analysis tools and many worked examples, which can be easily applied in the workplace. These tools are essential to any training function particularly if you are looking for ways to add value or contemplating becoming a profit center.
The environment of current business requires an increased focus on practices and skills in planning projects and work, properly organizing tasks, and one’s work to improve productivity and delegating work to empowered staff. Businesses and indeed, all organizations, find themselves needing more productive methods of planning, more appropriate goals, and effective means of accomplishing work. A focus on using productive best practices allows for effective and efficient management of work and making changes in the organization. The course is designed to give participants an understanding of several management methods, processes, and procedures, as well as practice on several key management techniques. The principles used are easily adapted to an organization’s or individual’s work assignments. The course presents a methodology of common, standard management techniques using a simple theoretical foundation and enhances learning with practical activities so students can develop knowledge and skill to manage more effectively and efficiently.
This intensive programme begins with a week focused on the core topics of an MBA including management of people, leading teams, strategic planning, negotiation skills development and the creation of operational excellence. The second week will be devoted entirely to the specialty of international buying techniques and best practice. Effective international buying is essential to the success of the modern business, government and military supply chain management operation. This programme will focus on the best practices for locating, utilizing and managing global suppliers. Techniques for improving supplier performance, lowering prices, improving quality, shortening lead times, reducing inventory levels and eliminating unnecessary costs will also be carefully considered. In addition we will also examine the impact of the internet on global buying activities. A main goal of this programme is to improve personal management effectiveness as well as organizational performance. A prime objective is that you will leave the programme with new ideas you can implement.
This interactive, application-driven 5-day training course will highlight the strategic view of the airport components, planning, and management. It explores some advanced topics (e.g. ACDM) influencing the Aviation environment where many airlines, ground handlers, air traffic management units exist. The course will emphasize applications in real cases in airport planning management practice and will focus on creating a clearer understanding of how to plan and strategically manage an airport. This training course highlights the ICAO regulation and economic consideration for the purpose of improvement continuity.