Although important, customers are not equally crucial. Customers frequently encounter an overwhelming selection of vendors who can meet their wide variety of needs. In contrast, businesses only have a limited amount of resources at their disposal to provide for these clients. The core of key account management is determining the best plan for each client and matching strategy, tactics, and resources accordingly. Delegates will learn a solid, tested, and qualitative method for identifying clients and then creating individualized tactics for each.
This online training course will examine best practices and assist participants in identifying areas in which their knowledge and techniques need to be improved. You will master vital core account management skills in this online training course, including how to properly manage your most important current clients, which will promote client loyalty and customer satisfaction.
All attendees will be equipped to manage important accounts effectively after completing this highly entertaining and useful online training course on key account management. Businesses are changing quickly, consumers are becoming more knowledgeable, and technology is being used more than ever, which opens up new purchasing channels and fantastic prospects for the contemporary key account manager looking to maximize sales and profitability. Organizational purchasing practices are changing as a result of technological advancements, shifting market dynamics, and mounting cost pressure
The level of competition in current business environments requires a focus on practices that assist in the management of personal and workgroup tasks, priorities, and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs. A focus on the use of productive practices allows for effective and efficient management of project work, establishing priorities and meeting deadlines, and is an important part of customer service.
All business activities are governed by writing policies and procedures. Much effort is spent on looking at how to draft documents, and, while this is important, it sometimes overshadows the importance of the Policy or Procedure, and related documents such as Specifications and Standards. The course will look at how these documents are created, and some of the main clauses that appear in them, all using real examples wherever possible.
This course aims to help participants learn how to enhance the operational risk management and resilience capabilities of their organizations. In particular, we focus on how the recent COVID-19 disaster made plain the strategic weaknesses of most organizations insofar as withstanding and responding to surprises.
This course provides a comprehensive and practical analysis of Money Laundering schemes, Anti-Money Laundering legislation, and counter-measure techniques and implementation. Participants will learn to understand the complexities associated with the prevention and the protection of their organizations. They will cover different types of schemes, the methods available to prove income, what records are required, how to analyze them, and how to identify leads.
The decision to proceed with a project is often based almost exclusively on early conceptual cost estimates, and these estimates provide the basis for the cash flow projections and budget forecasts used during the project feasibility study. Unreliable cost estimates can result in significant cost overruns later in the project life when it is too late to contain them. As potential projects are considered, management not only requires cost estimates of high accuracy, they seek opportunities to reduce life-cycle costs, improve budget accuracy and optimize whole-life project value.
To become a distinguished administrative leader, you must master the executive skills capable of making distinguished administrative decisions characterized by the search for achievement of successes, which requires the stability of personal ability to analyze and criticize as well as innovation to reach for excellence and job excellence compared to competitors.