We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
At the end of this course the participants will be able to:
Have a deep understanding of the key analysis of the negotiation process and how to influence others to get more of what you need and want.
Have developed a range of highly effective negotiating skills and strategies that can be used in a range of situation.
Effectively analyze, plan, and prepare for every negotiation.
Understand the benefits of controlling and reading body language when influencing others.
Become a more effective and confident negotiator.
Enhance essential operational, management, and leadership skill that will increase your performance on a daily basis.
Help build organizational capability to add real value through the negotiation process.
Enable better strategic planning and management of the negotiation process leading to the implementation of more stable and workable agreements that protect key relationships.
Increase the ability to deal effectively with people both internally within the organization and externally with customers, clients, suppliers, and other third parties.
Enhance the ability to assertively claim value in negotiations that increase organizational profits.
Better assessment of what represents a good negotiation outcome through the understanding of core organizational interests.
Enhance the ability to negotiate outcomes that meet or exceed organizational goals.
Professionals
Management Teams
Team Members
Administrators
Thinking outside the box.
Positivity & Negativity and its affect on negotiation.
Acquiring a positive attitude to the negotiation process.
Proposal format – simple, focused & logical.
Placing yourself above the competition with your proposal.
The psychology of the negotiation - Knowing your opponent's driving force.
The feel-good factor.
Questioning & listening techniques.
Knowing and understanding your own behavioral style – keys to how you negotiate.
Negotiation Style Assessment.
Approaches to negotiation.
The ‘win: win’ and why it is misunderstood.
The two distinct approaches to negotiation.
Communication style and the negotiation process.
Adapting to different communication styles.
Negotiation and ethics.
A strategic approach to negotiation - Distributive negotiation strategies.
BATNA, Zone of Possible Agreement.
Openings, anchors, offers, and counteroffers.
A strategic approach to negotiation - Integrative negotiation strategies.
Leadership in project management is a journey of discovery. It begins with finding the best of who you are and continues with developing and nurturing your ideal leadership identity to develop skills that will make projects more successful. This course will reinforce your leadership identity to become sustainable with every action you take, or decision you make in all your projects.
In the context of managing projects, the more people abilities you have, the better you can get the job done. Accordingly, this course pays special attention to enhancing your ability to leverage personal skills to positively influence others. It presents the skills and methods needed to gracefully and assertively influence others in a project over which you do not have direct control.
The course covers different leadership traits, characteristics, behaviors, and styles. It examines interpersonal styles and skills as they affect project leadership, motivation, team dynamics, trust, and employee empowerment. The integration between concepts is covered with the view to create more opportunities for your project to succeed while maintaining your integrity.
Finally, the conference focuses on getting what a project needs through negotiation. It demonstrates how influence tactics, personal power, and organizational politics can all be used while involved in various aspects of project negotiating.
The CRO Program provides you with applicable training, including topical discussion on current risk challenges and mitigation practices. Learning objectives are met through a combination of expert faculty instruction, business case analyses, and active exchanges with thought leaders in the field. The importance of having the Chief Risk Officer (CRO) in any corporation is key to leading and providing enterprise-wide risk guidance to their respective corporation out of this chaotic situation.
Corporate Governance is now one of the hottest topics in the business world. It is both a regulatory requirement and a business enabler. But do you know whether your Corporate Governance activities are extracting maximum value? If not, this is probably because your Internal Audit team has not assessed this key topic. This audit approach is crucial as the Board and the Audit Committee need comprehensive assurance about this strategic business process.
This Auditing Corporate Governance training seminar will provide all the tools and techniques essential to audit the complex and wide-ranging field of Corporate Governance. It will help you ensure that you are applying the very best practices and meeting all regulatory requirements.
AC motors represent the industry's workhorse in small, medium, and large-size applications. It is no exaggeration to suggest that more than 50% of the energy consumed worldwide is converted by AC motors into work and these motors are controlled by drives.
This intensive programme begins with a week focused on the core topics of an MBA including management of people, leading teams, strategic planning, negotiation skills development and the creation of operational excellence. The second week will be devoted entirely to the specialty of international buying techniques and best practice. Effective international buying is essential to the success of the modern business, government and military supply chain management operation. This programme will focus on the best practices for locating, utilizing and managing global suppliers. Techniques for improving supplier performance, lowering prices, improving quality, shortening lead times, reducing inventory levels and eliminating unnecessary costs will also be carefully considered. In addition we will also examine the impact of the internet on global buying activities. A main goal of this programme is to improve personal management effectiveness as well as organizational performance. A prime objective is that you will leave the programme with new ideas you can implement.
Identifying and managing risks to owners and contractors in a way that both parties are happy with the project's conclusion is one of the main purposes of contracts. While a contract cannot, by itself, "make risk go away," it may and should identify the risks, as well as specify who is in charge of managing each risk individually and what would happen if the risk materialized.