Artificial intelligence (AI) has advanced from an unknown force to a universally recognized opportunity. With its innovative potential for business and society no longer being predicted but rather realized, business leaders need to attain a practical grounding in AI and its business applications, in order to efficiently take advantage of it and navigate the challenges associated with its implementation.
This program equips you with the knowledge needed to transform your organization into an innovative, efficient, and sustainable business of the future.
Through an engaging mix of key technologies, business insights, case examples, and your own business-focused project, you’ll explore the reality of central AI technologies and how they can be harnessed to support your business needs. Focusing on machine learning, natural language processing, and robotics, the program helps you understand the implications of these AI technologies for business strategy, as well as the economic, societal, and business implementation issues they raise. Additionally, the course will emphasize how the collective intelligence of people and computers together can solve business problems that not long ago were considered impossible.
Gain a practical introduction to these key AI technologies and their business implications, equipping you with the knowledge and confidence to transform your organization by converting uncertainties regarding AI into impactful opportunities for business growth. The program does not assume any particular technological background — you’ll focus on the organizational and managerial implications of these technologies and how they can be applied in the workplace, rather than on their technical dimensions.
Gain a key element of the course will be an individual project where you develop a plan for how AI could be used in your own organization or some other business context of your choice. Upon completion of the program, you’ll be ready to apply your knowledge to support informed strategic decision-making around the use of key AI technologies in your business.
This program is designed to prepare those with strategic decision-making responsibilities — such as aspiring managers, current managers, and high-level executives — to effectively analyze, articulate, and apply key AI management and leadership insights in their work and that of their teams and organizations.
Learn about the history of AI, its role in collective intelligence, and how to gain strategic advantage.
Recognize how this program could help you to create a more intelligent organization
Define AI and differentiate between narrow and general AI
Outline the history of AI from both a technical and social perspective
Articulate how computers and people can be combined to foster collective intelligence
Apply a framework for realizing strategic advantage in business
Analyze an organization's use of technologies in support of its strategy
Explore machine learning and how it can be applied in a business context to gain strategic advantage.
Review the key features of machine learning as a transformative technology
Illustrate how machine learning is currently deployed in industries and across functions
Investigate how an organization can use machine learning to achieve cost leadership, differentiation, or focus
Decide if an application of machine learning is appropriate in an organization
Evaluate the strategic, technical, and other aspects of an application of machine learning
Explore NLP and how it can be applied in a business context to gain strategic advantage.
Review the core features of natural language processing as a transformative technology
Illustrate how natural language processing is currently deployed in various industries and across functions
Investigate how an organization can use natural language processing to achieve cost leadership, differentiation, or focus
Decide if an application of natural language processing is appropriate in an organization
Evaluate the strategic, technical, and other aspects of an application of natural language processing
Explore robotics and how robots can be used in a business context to gain strategic advantage.
Review the core features of robotics as a transformative technology
Illustrate how robots are currently deployed in various industries and across functions
Investigate how an organization can use robotics to achieve cost leadership, differentiation, or focus
Decide if an application of robotics is appropriate in an organization
Evaluate the strategic, technical, and other aspects of an application of robotics
Consider the merits of the human-machine partnership and any ethical concerns that may arise from the use of AI in an organization.
Extend your knowledge of AI technologies to other types of AI
Articulate the broader implications of AI for business and society
Analyze the impact of AI on the future of work
Debate the ethical concerns entailed within the adoption of AI
Assess the risks and benefits of the human-machine partnership
Develop a roadmap for using AI, and consider the future of your organization with AI technologies.
Predict the rate of the future progress of AI
Articulate how people can connect to create more intelligent organizations
Propose an initiative for a specific business application of AI
Produce a roadmap for a business to gain strategic advantage through the use of AI
This program provides an introduction to finance and accounting for those who have no prior knowledge of this business area. It is designed to train the participants to support operational and financial processes. Those attending this course will gain a clear understanding of the essential terminology of finance and accounting. They will also learn the principles and techniques of accounting systems through practical examples and exercises.
The overall aim of the program is to ensure that those who attend will be able to perform more effectively and efficiently within the workplace.
Document control and record management should play an important role in identity and access management by protecting sensitive documents from exposure to the wrong parties. They should also support simplified access when needed by allowing authorized parties to quickly search, find, and retrieve archived and active documents. This course provides a strong understanding of the concepts of Document Control and Records Management and develops the requirements to help Document Controllers, Records Managers, and other staff improve the control of critical documents across the organization. Using best practice and time-proven methodologies and techniques, the course enables participants to understand and implement key document control methods and improvement plans, and to understand the impact of wider information management issues and challenges.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
The best leaders thoroughly understand themselves. Time and time again, research has shown that self-awareness and self-direction are two essential factors in leadership effectiveness. As leaders gain a better sense of themselves and a clearer plan to self-actualization.
Mastering the inter-related skills of communication, negotiation, and presentation is the key to success both for individuals building their careers and for the organizations in which they work. Drawing on classical learning, psycho-linguistic research, and ideas associated with NLP and Emotional Intelligence, this highly interactive and hands-on program helps participants explore and practice the principles and techniques they need to be effective communicators, negotiators, and presenters. Most importantly, it focuses on helping them apply these skills in the workplace as part of a process of continuous learning.