This conference focuses on areas of communication and persuasion which will help delegates to be more effective in the organizational context. By understanding the key concepts of internal communication and how these skills contribute to influencing and persuading others in the organization, delegates will be able to turn more outcomes in their favour.
into their personal strengths in communicating and know when to invoke different methodologies.
Understand ways of influencing others without resorting to power-plays and applying direct pressure.
Persuade other people through the use of pro-active, win-win strategies.
Draw upon professional communication and presentation skills to create a winning impression in discussions and meetings.
Plan and prepare businesslike presentations with ease and be able to tap into key decision-makers during and after the presentation.
Project Managers
Marketing Professionals
Senior Business Leaders
All Team Leaders and Managers
Anyone who supervises or manages a team
Sales Professionals who wish to have a greater impact on their clients
Any Business Professional who is seeking to expand its sphere of influence
Business Professionals who need to work collaboratively with other business functions
What is Communication?
What does effective communication mean?
Understand the 3 major levels of Communication:
Intra- Personal (with Oneself).
Inter-Personal (with another Individual).
Inter-Active synergy (with a group of persons).
Appreciate the different ‘fields of experience.
Discover the power of Non-Verbal Communication.
Study the 8 Non-Verbal empowerments.
Understand why your personal Self-Image has a great deal to do with your presentation, language, style, and content.
Controlling your subconscious mind to communicate effectively
Understanding the communication cycle.
Analyse the Communication Pyramid.
Know the power of words in the communication process.
Discover the powerful I-A-D-A communication format.
Understanding the brain, during the communication process.
Understand the keys to successful public speaking.
How to develop and present a vital speech.
How to dress professionally and appropriately.
Find out the right and wrong ways in body posture.
How to use your voice effectively.
Discover the power of illustrations and stories.
Learn how to overcome Public speaking fears.
How to listen actively and respond accordingly.
Know the power of influence.
Learn how to organize your presentation.
How to prepare and present a computer / PowerPoint presentation etc.
What to do prior to a presentation.
Understand the impact of Visual communication.
Understand the psychology of the Smile in communication.
How to present to a cross-cultural audience.
Observe what features attract an audience.
Learn how to analyse your audience.
Using positive visual imaging.
How to use the telephone effectively and professionally
How to an effective decision-maker, in the communication process.
How to use strategic communication negotiation skills.
Discover the 9 Keys to making an effective presentation.
Learn how to develop a systematic filing system.
Learn how to obtain good source material.
Analyze the 9 strategic principles for effective communication.
Apply these Communication principles into a “Plan of Action” for your life and incorporation into your Company infra-.structure.
How to be proactive and make things happen.
Essential communication practices for ongoing success.
Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.
We often hear record-breaking athletes say; I owe it to my coach; That’s because however talented they are, athletes need a coach to improve their performance and competitiveness. Likewise, Companies and Organizations need to create a culture where coaching and feedback occur as a routine part of each day. Towards this strategic end. This innovative and motivating course, explains a structured approach to coaching which is effective whether a professional is working with a recruit or seeking improvement from an experienced player. Being less of a boss and more of a coach is fundamental to modern management. Urging people to do better won’t work unless they know how to do it better. Good coaching builds trust and a collaborative climate between professionals and teams.
Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology and an increasingly diverse workforce bring challenges and also opportunities for growth. This dynamic and in-depth course explores some of the more advanced skills which can help an office manager to work more confidently, creatively, and effectively
The program has been designed to be interactive with several case studies and group exercises. A modular approach will take the delegates through the four stages of Crisis Management - Preparation, Planning, Response, and Recovery. Participative lectures will involve the use of PowerPoint, handout material, work manual with all instructor notes and slides, examples of best practice, and appropriate video/DVD material. The use of flip-charts, syndicate workshops, and reporting back sessions will encourage a fully participative and enjoyable event.
This course will provide participants with in-depth knowledge and practical skills to plan, deliver and monitor IT/cybersecurity to internal and external clients encompassing a complete, conjoined set of disciplines in the areas of IT policies, Security-Operational-Run-Book, security/penetration testing, ethical hacking, and black hat hacking.
It will also cover WiFi security, Website security, human factors, cyber forensics, cybersecurity team management, Secure Operations Center (SOC), and Computer Security Incident Response Team (CSIRT) infrastructures.
As part of the course, participants will conduct a risk assessment of two different deployments based on the ISO27001 to identify any direct, or indirect threats, security exposures, or potentials for vulnerabilities. Participants will also respond to an example of security incident and identify the best practices which could be applied to secure their own organization and associated assets. All participants will be given copies of Run Books to deal with cyber extortions, Distributed Denial of Service (DDoS/DoS), and forensic investigations.