This fast-paced seminar provides an opportunity to stand back from the day-to-day pressures of managerial life and focus on the wider arena. Rather than covering all areas of management, the program focuses on those topics that many Management Professionals find little time to address during their typical busy working day. The aim is for participants to gain a holistic view of their wider organizational and strategic context and give them the tools to formulate meaningful longer-term personal and organizational objectives.
At the end of this course the participants will be able to:
Describe the effect of the external and competitive environment on their organization.
Select appropriate methods for measuring and managing performance.
Describe their organization’s culture and climate and their effects on performance.
Link human resource management to strategic objectives.
Consider a range of approaches to the delegation.
Select appropriate strategies for influencing and motivating others.
Managers
Supervisors & Team leaders
HR staff
Employees who want to aim great managerial skills to grow their career
Strategic context: the external environment
The new business reality
Predictable trends in business
Competitive forces
Stakeholder analysis
Strategic resources and constraints
Creating a compelling strategic vision
Creativity and change
Aligning vision, aims and objectives
Performance measurement
From measurement to improvement
Coaching process to correct poor performance
Coaching to challenge
Self-coaching and the power to change
Coaching and influencing upwards
Risk and its management
Organizational form
Culture, climate, values and norms
Team and group dynamics
Assigning responsibilities
Deputize to free up time
Fundamentals of human resource management
Appraisal and reward
Learning and development
Balancing the important and the urgent
Setting personal goals
Creating time from nothing
Batching and how it can win back time
Income-producing activities
Getting things done through other people
Delegation and empowerment
Management case study
Negotiation and persuasion: the pillars of influence
Achieving outstanding sales results in an increasingly competitive world is a difficult task. Only by establishing a modern sales force management system and by training sales management personnel effectively, can today’s firm compete. The Certified Sales Manager course provides frontline sales managers with the knowledge, skills, and tools they need to drive bottom-line performance. It focuses on improving organization and forecasting skills, as well as other technical competencies aimed at guiding salespeople towards higher performance.
Soft skills training is training that focuses on developing skills such as communication, teamwork, and problem-solving. Other soft skills include emotional intelligence, a positive attitude, and taking the initiative
Managerial accounting is an activity that provides financial and non-financial information to business managers and other internal decision-makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective plans & decisions. Lessons such as fundamentals of managerial accounting cost accounting concepts, and managerial accounting approaches will provide you with the concepts, procedures, and analytical skills you'll need to make informed decisions in today's challenging business world
Enterprise Risk Management known as (ERM) has evolved considerably since the seventies. From simply 'buying' insurance, it has now grown in importance to become a prime function in many organizations as part of a bigger system known as Governance, Risk, and Compliance (GRC) which starts with corporate governance and ends with compliance. ERM is the function of studying the risks that may hinder a corporation's ability to achieve its goals and then deciding how to overcome those risks. Studies regarding risk management were done by different organizations, including ISO which issued ISO 31000 on risk management. However, the most accepted ERM system is the one designed by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). This system, which is the one covered in this course, teaches the steps needed to control risk. It starts with the evaluation of the internal environment and the setting of objectives which are, mainly, a result of the tone at the top of the organization, the directives from corporate governance as well as the vision, mission, and corporate strategies. Then, the course goes through the steps management needs to consider in order to identify and assess risk and decide on proper risk responses and controls. The course ends with how to monitor, communicate, and report risk. In addition, the course looks at risk in different organizational areas such as strategy, reporting, compliance, operations, financial and physical risk as well as risk in different industries.
Process industry businesses are constantly seeking for ways to increase efficiency while posing the fewest risks to people's lives and property. This is feasible if these organizations are successful in identifying the relevant risks and setting up suitable safeguards against their impacts.
Process industry businesses are constantly seeking for ways to increase efficiency while posing the fewest risks to people's lives and property. This is feasible if these organizations are successful in identifying the relevant risks and setting up suitable safeguards against their impacts.