The environment of current competitive business requires an increased focus on skills in negotiating and communication, and new processes such as planning and organizing work tasks to improve productivity. Additional skills such as delegating to empower staff to higher performance and change management also help today’s modern leader create success.
Negotiation is inevitably at the heart of every process to achieve what you want or need to build an alliance or work with consultants or suppliers. At the end of each negotiation, the goal is to seek a win-win agreement. Negotiation, Persuasion, and Critical Thinking are the skills covered in the first half of this course.
Businesses and indeed, all organizations, find themselves needing more productive methods of planning, more appropriate goals, and effective means of accomplishing work. A focus on using productive best practices allows for effective and efficient management of work and making changes in the organization. Planning and Organizing Work, and Delegating to build a strong team are the skills learned in the second half of this course.
At the end of this course the participants will be able to:
Recognise aims for key alliances – how to develop and manage them.
Develop an effective plan and strategy for negotiations with allies.
Practice and develop skills for influencing others – especially those who are vital to your long-term business development strategy.
Gain confidence as a trusted negotiator who knows which behaviours to adopt for each stage of the negotiation.
Successfully apply the principles of persuasion to key negotiation situations.
Recognize internal and external influences on our daily planning.
Understand and develop skills necessary to complete work on time.
Learn how to organize work and projects to complete them successfully.
Understand the characteristics of colleagues who do work in our teams.
Develop positive interpersonal techniques for better team relationships.
Practice and develop skills for influencing others.
Gain confidence as a negotiator.
Know what behavior to adapt at each stage of the negotiation.
Recognize and counter the most common negotiating ploys.
Head of departments
Managers
Supervisors
Team leaders
Project managers
Employees who are the potential to be promoted to a managerial or supervisory position
Characteristics of a strategic alliance – effects of market dominance
Culture and perception – and effects in building alliances
Building trust through communication and achieving results for the alliance (bearing in mind its “life cycle”)
Personality - strengths & weaknesses in negotiations
Minimizing communication blockers to maintain relationships
Development review and action planning
Challenges of meetings – group and individual strategies
Positive influence of listening in challenging situations - good and bad news!
Applying rules of influential presentations to maximize the impact
Maintaining compatible body language & using logic, credibility and passion
Feedback and action planning
Steps in win/win negotiation
The keys to collaborative bargaining in partnering
Leverage: What it is and how to use it
Negotiation tactics and ploys
Dealing with difficult negotiators and barriers
Ethics in negotiation
Listening and responding to signals and informal information
Recovering from reversals, errors and challenges
Developing a climate of trust
Higher-level conversation techniques
Concentrating action on the needs of alliance partners
Gaining control and using information – formal and informal
Identifying sources and testing assumptions
Framing the problem
Decision making under pressure
New systems & strategic thinking
Overview and context of organizational change and the impact on planning and organization
Identifying a standard of excellence in the organization, team and personal work
Review of management processes and skill areas
Using a planning process to set goals and get projects started
Integrating goals, scope, work structure and management planning
Identifying initial resource requirements
Identifying risk techniques that affect work assignments, priorities, and deadlines
Communication that responds to who, what where, when, how, why
Understanding the importance of quality planning in work assignments
Understanding how people approach their work
Planning for time management, scheduling and meeting deadlines
Using proper delegation skills to empower staff
Improving prioritizing of work and work tasks
Planning for delegation responsibility and authority
Identifying the skills required to obtain the help of others
The importance of group skills to achieve team success
The importance of interpersonal skills in making personal and team decisions
Empowering the team through the development of interpersonal skills
The importance of versatility in team relations
Innovation and improvement for personal and team change
Identification of change processes and human change
Techniques to set personal and team change goals
Dealing with people who do not want to change
Developing an action plan for personal and team change
This course is designed to familiarize students with access control hardware, basic system wiring, software installation, and basic system programming. The purpose of this course is to guide students through the step-by-step process required to ensure the basic functionality of a Lenel access control system. The fundamentals course is the first course in the technical certification curriculum that supports the basic knowledge required for all Professional, Expert, and Design Architect certification tracks.
All businesses in the current environment need a competitive edge. This can be gained through innovative and exciting products and services, or effective and efficient world-class employees. Top performing organizations are passionate about their most valuable resource - their staff. To maintain their high standards a large proportion of their time and energy is spent on continuous professional development, not only of their employees but of their business. This course investigates the tried and trusted management processes, procedures, and methodology used by many blue-chip companies. They use the tools to develop high levels of performance from their staff. This in turn ensures the future and reputation of their companies through innovative development, service, and evaluation. This course offers participants practical solutions to work-related issues.
Get ready to recharge yourself with new energy to propel your career, increase job satisfaction, and add greater value to your organization. This course will show you how. You will learn the combination of attributes and skills you need to accelerate your career positively and successfully along your professional path, now and into the future. Become a positive force for your organization, your customers, and your colleagues.
In this training course, you'll go from beginner to extremely high-level and your instructor will build each algorithm with you step by step on screen. By the end of the course, you will have trained machine learning algorithms to classify flowers, predicting house prices, identify handwritings or digits, identify staff that is most likely to leave prematurely, detect cancer cells, and much more!
The knowledge and skills acquired via this Compliance Regulatory Professionals training course are intended to help participants better understand and support regulatory compliance and enterprise-wide risk management. Additionally, to promote best practices and international standards that match with corporate and regulatory needs, and to deal with the rules, markets, products, and transactions.