This highly interactive conference program is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system.
Internal auditing is changing and it is no longer enough that internal audits check conformance. Still, auditors now need to be able to audit processes with an emphasis on risk and performance improvement. Delegates will learn that they play a key role in developing and improving working practices across the organization. Delegates will also learn how to apply the 7 quality management principles.
At the end of this conference, the participants will be able to:
Teach the importance and purpose of an effective QMS
Give an understanding of the role and responsibilities of an auditor in planning, conducting, reporting, and following up on a QMS audit to comply with standards.
Produce audit reports that will help to improve the effectiveness of the QMS
Understand how to use the results of internal audits to help drive improvements
This Conference program is specifically designed for delegates with an interest in the quality auditing process, including principles and techniques involved with QMS. The conference will also be relevant for those who are involved in the internal auditing of quality management systems, whose processes and procedures will be audited
Learn the purpose and objectives of audits with respect to external versus internal audits.
Understand the roles and responsibilities of the Lead Auditor, Team Auditor, Auditee, and Internal Audit Program Manager.
Discuss how to prepare for the internal audit, such as review of background information, development of the checklist, time management, and sampling.
Discuss interviewing techniques, collection of evidence, dealing with confrontation, and note-taking of internal audits.
Discuss the contents of the internal audit report and how to write a non-conformance.
Learn how to conduct process audits beginning with the development of an internal audit checklist.
Share your company's own case studies during the Internal Auditing Course to guide discussion, understanding and conducting process audits.
With competition increasing every day and the mounting pressures that characterize tough economic times, you need proven marketing techniques to generate demand for your products and services. The Certified Marketing Professional training course offers a variety of important marketing concepts that will give you solid knowledge about conventional marketing topics such as marketing planning, marketing audit, marketing communications, and marketing research. It is a must for professionals who would like to exploit marketing arenas for the first time or wish to refresh their marketing know-how.
Document control and record management should play an important role in identity and access management by protecting sensitive documents from exposure to the wrong parties. They should also support simplified access when needed by allowing authorized parties to quickly search, find, and retrieve archived and active documents. This course provides a strong understanding of the concepts of Document Control and Records Management and develops the requirements to help Document Controllers, Records Managers, and other staff improve the control of critical documents across the organization. Using best practice and time-proven methodologies and techniques, the course enables participants to understand and implement key document control methods and improvement plans, and to understand the impact of wider information management issues and challenges.
The term ‘strategic management’ is used to denote a branch of management that is concerned with the development of strategic vision, setting out objectives, formulating and implementing strategies, and introducing corrective measures for the deviations (if any) to reach the organization’s strategic intent.
Therefore, this Strategic Management Course focuses on delivering a high-level practical understanding of the complete elements of the subject – analysis, planning, implementation, review, development.
The program has been designed to be interactive with several case studies and group exercises. A modular approach will take the delegates through the four stages of Crisis Management - Preparation, Planning, Response, and Recovery. Participative lectures will involve the use of PowerPoint, handout material, work manual with all instructor notes and slides, examples of best practice, and appropriate video/DVD material. The use of flip-charts, syndicate workshops, and reporting back sessions will encourage a fully participative and enjoyable event.
Continuous Monitoring and Security Operations will teach you how to strengthen your skills to undertake that proactive approach. Security monitoring is the automated process of collecting and analyzing indicators of potential security threats, then triaging these threats with the appropriate action.