The Balanced Scorecard puts strategy at the heart of your organization, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. It provides a powerful framework for the rapid and effective implementation of strategy, delivering breakthrough performance improvement.
At the end of this course the participants will be able to:
Translate vision and strategy into practical action and improved organizational performance
Understand how to use the Balanced Scorecard to drive improved performance
Design and build a Balanced Scorecard
Align the organization around commons goals
Understand how to monitor and manage strategic performance
Drive operational performance improvement in line with the strategy
Understand how to rollout a Balanced scorecard across an organization
Create a personal action plan to drive performance improvement within their organization
Executives
Managers with responsibility for creating or managing a balanced scorecard
Financial Officers and controllers
Process Managers
Strategic Planning Managers
Introduction to the Balanced Scorecard
Benefits of the Balanced Scorecard
Linking Mission and Vision to operations
Application and uses of the Balanced Scorecard
The Financial, Customer, Process perspectives in detail
Overview of the Balanced Scorecard creation process
Strategy maps and Strategic Themes
Strategic Measures and Strategic Targets
Create a strategy-centric organization
The Learning & Growth perspective in detail
Define strategy, identify strategic themes and build strategic linkages
Engage the leadership team
Importance of data collection, interviews, and focus groups
Strategic documentation
Work with the Case Study
Strategic objectives and strategic themes
Purpose of strategic measures and their relationship with KPIs
Lead and lag measures
Develop appropriate measures using the Strategy Map
Examples of measures for each of the four perspectives
How to implement the Balanced Scorecard
Lag and lead measures
Determine measures and targets
Map strategic initiatives
Set appropriate stretch targets for each objective
The Strategic Management System and performance management
Map strategic initiatives for HR
Plan for implementation
Bring about successful change
Communicate the Balanced Scorecard
Develop appropriate targets using the Strategy Map and Measures
Cascade the Balanced Scorecard across the organization
Safety is not the prerogative of the safety specialist but also one of the parts in every management discipline. An office manager is no less responsible for the safety of his team than the construction manager. The law and company policy apply equally to both. The course will not turn delegates into safety experts but it will give them the appreciation of what safety issues are about and the methods available to them to ensure that safety is implemented in their workplaces. It is, after all, a manager’s responsibility to have a workplace free of danger and a workforce free of ill health and accidents. Managers will be able to review their departmental systems for safety, introducing new controls or implementing changes as appropriate to ensure safety in the workplace.
This conference is designed to provide participants with an understanding of job analysis and job evaluation. Participants will consider how jobs are analyzed and how job evaluation can be applied to the design, development, and implementation of pay and grade structures. Participants will also explore how different compensation systems can be applied to pay and grading structures and in particular the link with broader issues of employee motivation.
In today’s world, finance professionals are challenged by providing management a detailed analysis of the impact of the organization's financial decisions. Therefore, finance professionals need to be skilled at reading through the numbers on the financial statements, analyzing the figures, interpreting the various ratios, and presenting this analysis in a dynamic manner. This course takes you from the first step of understanding the relationships between the different elements of financial statements, through the process of calculating and analyzing the financial ratios, to the last step of presenting recommendations. While applying Excel tools and techniques, various real-life examples of published financial statements will be used throughout the course.
In a world crowded with knowledge and information as well as the challenges facing the world of informatics in terms of information organization and classification and documentation in various vessels and facilitate mechanisms to access them in a timely manner and in a world where modern technology steps amazing and fast to help individuals and institutions in information management.
Information is no longer just a kind of luxury, which boasts communities or organizations, but has become a cornerstone in the development of society and achieve the desired well-being. ICT has entered all fields of social and human sciences. Fundamental to the maximization of human thought and mind computers, networks, and means of modern communication and artificial intelligence and systems of expertise.
This training course helps participants to advance their career in medical administration. They'll gain a firm grasp of medical and scientific terms used day-to-day in hospitals and medical settings. In this course, participants will gain the skills to communicate effectively and manage staff, processes and healthcare resources at all levels.
Today’s organization deals with ever-increasing levels of complexity and the ever-increasing speed of change. In order to achieve maximum effectiveness managers must continually sharpen their skills. In this program you will study how to: Understand and apply best practices of the business analysis discipline, conduct a business-needs analysis to elicit stakeholder requirements, utilize methods, tools, and techniques to identify issues and opportunities, develop effective requirements and communication plans, and prepare, manage and implement solution assessment and validation