We are currently seeing a lot of high-profile controversies in business. Such incidents make it difficult for firms to carry out their operations, maintain effective communication, and protect their good name and reputation. The foundation of corporate communication is the idea that effective, sustainable communication is crucial to the success of businesses. The theories, methods, and viewpoints of corporate and organizational communication are introduced and discussed in this course to help participants advance their careers as communicators with the practical knowledge needed to handle challenging situations involving complex communication in contemporary organizations, both internally and externally.
At the end of this course, participants will be able to:
What is corporate communication?
Utilize a variety of methods and equipment to put in place a successful corporate communication campaign.
Plan and carry out internal and external business communication strategies.
Recognize and use corporate communication specialties.
Utilize corporate communication when creating new organizational structures.
Adapt to the many internal communication channels available.
Managers, supervisors, and officers with experience in public relations, as well as staff members looking to gain a thorough understanding of corporate communication. This training will also be helpful to other key workers whose jobs depend on relationships and interactions with people inside and outside the firm, particularly in the fields of branding, CSR, and the media.
Definition of corporate communication
Define and explore the concept and history of corporate communication
Differentiation between vision, mission, and objectives
Corporate communication in a changing environment
The new media landscape: challenges and opportunities
Stakeholder management and communication
Stakeholder engagement
Definitions of Corporate Identity
Branding
Reputation
Importance of corporate identity and reputation
Aligning identity, image, and reputation
Corporate communication strategy and strategic planning
Global aspects of corporate communication
A high and low-context culture
Cross-cultural aspects of audiences
Planning and executing communication programs and campaigns
Research, measurement, and evaluation
Measuring corporate reputation
Theories on measuring the effects of communication
Media relations
Journalism and news outlets
Detect what constitutes news
The various effects of news coverage on corporate communication
Employee communication and organizational identification
New media, new communication
Benefits and challenges of using social media
Issues management
Communication in times of crisis
Leadership and change communication
Effective leadership communication
Corporate social responsibility (CSR) and community relations
Social media marketing is one of the most important digital marketing channels. Social media marketing uses social media platforms to create awareness about the product. Digital Marketing uses online and offline channels to promote products to the customer.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
This program provides the Public Relations and Service Department Managers the essential skills to create goodwill for your products, services, and ideals. It aims to assist you to do an effective job of building the Image of your Organization or department. It discusses the art and techniques for effective public relations (Image Building). Image building is discussed as an essential planned activity: including PR deliverables, Tasks, Resources, and Strategy Options. Program content includes: Analysis & Definition of PR Issues, Developing Action Plans, Communication & Implementation, and, monitoring and evaluation of outcomes.
Today’s executives have no room for error in navigating the market upturn to ensure their organization's survival and success. This all-new capstone to our Management Program is a fast track to more effective senior management by learning to best leverage your corporation’s competencies and build high value, sustainable growth.
An excellent course for experienced executives looking for late-breaking management ideas centered on strategy and “growth maximization” to prepare for market realities in the next three years.
Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this program, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process, you will learn how to lead others with great skill.
Risk is key in any project yet is often misunderstood as to the huge value that it can deliver, both to the project itself and to the people involved. This interactive, highly practical Risk Management Professional training course is designed to help delegates cover the risk management framework from the fundamentals up to the senior management level. This training course is delivered in such a way that delegates can expect to become skilled risk practitioners themselves.