HR professionals have to stop 'doing' and start 'delivering'. Therefore, HR has to transform itself into a credible business partner deserving a seat at the decision-making table. The door is wide open for human resources to become the business partner it always wanted to be rather than remaining just another service function.
Now more than ever, HR professionals need new skills and a whole new set of competencies: technical, behavioral, and emotional, in order to be able to deliver strategic and tangible results. Participants in this course will go through the various HR functions, the key results that HR has to deliver, the key performance indicators for measuring HR performance, and the various competencies necessary for the success of HR as a business partner.
In the end, this course will enable you to transform yourself and your HR department into a business partner capable of delivering results and adding value to your organization.
Demonstrate a thorough understanding of the nature of HR as a managerial function
List all HR functions and responsibilities and identify their contributions to organizational success
Play the four new roles that make HR a credible business partner in a modern organization
Create an HR strategy that is aligned with the overall organizational strategy
Measure the contribution of HR to the bottom line in both profit and nonprofit organizations
Assess the effectiveness of the human resources function through the use of 'SMART' Key Performance Indicators (KPIs) and indices
Demonstrate how a competency framework can increase the effectiveness of the HR function
List the core competencies for an HR professional.
Human resources managers, business partners, team leaders, and specialists.
Definition and objectives of modern HR management
HR management now and then
The main functions in HR management
Organization
Resourcing
Climate and culture
Training and development
Performance management
Personnel administration
Competency-based HR management: An overview
Four new roles to play
Management of strategic HR
Management of firm infrastructure
Management of employee contribution
Management of transformation and change
Basic HR competencies required to play the four roles
HR business partner and emotional intelligence
The fundamental emotional intelligence framework
The emotionally intelligent HR business partner
The pervasiveness of the job description
Four approaches for conducting job analysis
Job Key Result Areas (KRAs)
Writing job descriptions using the job key result areas approach
Characteristics of effective job descriptions
Guaranteeing 'internal consistency' through job evaluation
A bird's eye view of the Meirc job evaluation system
Analysis of the environment
From SWOT analysis to vision and mission statements
The link between strategy and performance
Organizational vs. HR key result areas
Measuring HR KRAs through SMART Key Performance Indicators (KPIs)
Turning key performance indicators into SMART objectives
The balanced scorecard: an overview
Competency definition
Types of competencies
The different competency components
Competency-based recruitment and selection
Competency-based training and development
Competency-based performance management
Benefits of a competency-based HR
The predominance of business results over HR results
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
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This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
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A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.