"Are you 100% confident that you and your organization are prepared, if not, where do you start"? Simply put, the best way of dealing with a crisis is to avoid one in the first place. But if crises are inevitable due to a growing number of factors (including terrorism) then you and your organization need to identify all vulnerabilities and map out possible crisis scenarios.
Effective Strategic Crisis Management depends on sound and swift decision-making, and neither can happen without corporate-wide and multi-agency pre-planning. Expert analysis of the business crisis finds that rushed strategic management decisions, incorrect statements, actions, or inactions have caused many of the most newsworthy business crises during or following an event.
Effective Strategic Crisis Management begins with effective decision-making. In an emergency, the first major decisions made regarding how to handle the unfolding situation are almost always the most important ones. Good initial decisions can make even a catastrophe manageable; bad decisions can fatally exacerbate an otherwise small problem. In both cases, the window of opportunity for initial decision making is extremely small and closes rapidly. Once the moment for decision making has gone, it does not come back.
Your strategic corporate response must be coordinated and effective, your strategic crisis management team/s pre-identified and fully trained.
Acquire in-depth knowledge of the key aspects of Strategic Crisis Management.
Learn how to identify incidents and crises so you can cultivate and harness the potential successes of a crisis.
At the incident, the site learns how to avoid mismanagement and so makes a bad situation worse.
Learn how to generate ownership and responsibility by all stakeholders to ensure your organization responds efficiently and effectively.
Learn how to recognize and prioritize the issues that are most likely to affect corporate reputation during and after the crisis.
Learn the fundamentals of organizing and managing Crisis or Emergency Control Centres.
Learn how to plan and manage multi-agency exercises - and make them more rewarding and exciting.
Take away step by step guidance on how to validate plans, to improve staff ownership, to augment training programs, and to raise awareness.
Security & Fire Management
Health, Safety, and Environment personnel
Emergency and Crisis Management Responders
Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject
Understanding Crisis Management:
How to manage a crisis?
Virtually every crisis contains the seeds of success as well as the roots of failure.
The Rationale of the Crisis Manager.
Consider the range of risks: Natural/Environmental; Hazards; Technological - loss of utilities/product/process/plant; Human Error; Sabotage and Terrorism.
Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis.
Who else inside and outside the organization should be involved?
Evaluating your risks and vulnerabilities; Consider the worse-case scenarios.
Understanding 'denial-curve' and 'group-think' syndromes.
Who decides who sits in the 'hot-seat'?
Case Studies, why some companies fail and others survive?
Who owns the mitigation process?
Self-evaluating questionnaires.
Developing and Implementing Emergency Plans.
Twelve point checklist covering the whole planning process.
Mutual Aid arrangements.
Company-wide strategic contingency plans.
Service or departmental plans.
Building evacuation plans.
Crisis Management and Communications. Emergency Centre/s.
Developing and implementing a Business Continuity Management (BCM) strategy.
Business Impact Analysis. Case Study and Workshop.
Command and Control Issues:
Operational (at the scene).
Tactical (at the forward control point/incident command).
Participants will learn about the field of communication for development in this course (C4D). In order to encourage participation and engagement with kids, families, communities, and networks for positive social and behavioral change in both development and humanitarian contexts, C4D is an evidence-based strategy that makes use of a variety of communication tools, channels, and approaches. It incorporates knowledge and ideas from social, behavioral, and communication sciences.
In order to meet these new challenges and take advantage of chances for innovation to bring about behavior and social change, participants in this three-day course will need new and improved communication competencies.
Too often company executives and professionals spend most of their time fixing day-to-day problems. They react to problems, rather than focusing on what they would like the company to be and then on making it happen. This program focuses on changing the way we think from reacting (responding to day-to-day problems, fixing and repairing) to developing plans for what we want to have happened and then implementing the plans.
A document management system is a computer system used to track and store electronic documents. It is usually also capable of keeping track of the different versions modified by different users. The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management systems and related to digital asset management, document imaging, workflow systems, and records management systems. This course shows you how to deal with papers in an electronic way to get rid of the papers hard copy which takes a lot of space and time
This course will help you define and implement the vision you have for yourself, your team, and your organization. Working from an initial understanding of your own capabilities, motivators, and resources, it will build an action plan for moving you and those around you towards a shared perception of the future, able to respond to an ever-changing world.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractors but also with managers, fellow employees, and colleagues within our own organization.
When did you last stop to think about how you work at work – and whether the way you work could be changed to help you be more successful? The Business Brain Train Seminar provides a thoroughly enjoyable environment for you to explore these questions. It shows how to make yourself more effective using mind mapping; teaches techniques for faster, more effective reading, and shows how to use memory systems to remember information. It examines techniques for idea generation, creativity and problem solving; planning; time management; and inter-personal communication skills (including making a speech and how to improve meetings. It focuses on the core skills required for success in any enterprise.