"Are you 100% confident that you and your organization are prepared, if not, where do you start"? Simply put, the best way of dealing with a crisis is to avoid one in the first place. But if crises are inevitable due to a growing number of factors (including terrorism) then you and your organization need to identify all vulnerabilities and map out possible crisis scenarios.
Effective Strategic Crisis Management depends on sound and swift decision-making, and neither can happen without corporate-wide and multi-agency pre-planning. Expert analysis of the business crisis finds that rushed strategic management decisions, incorrect statements, actions, or inactions have caused many of the most newsworthy business crises during or following an event.
Effective Strategic Crisis Management begins with effective decision-making. In an emergency, the first major decisions made regarding how to handle the unfolding situation are almost always the most important ones. Good initial decisions can make even a catastrophe manageable; bad decisions can fatally exacerbate an otherwise small problem. In both cases, the window of opportunity for initial decision making is extremely small and closes rapidly. Once the moment for decision making has gone, it does not come back.
Your strategic corporate response must be coordinated and effective, your strategic crisis management team/s pre-identified and fully trained.
Acquire in-depth knowledge of the key aspects of Strategic Crisis Management.
Learn how to identify incidents and crises so you can cultivate and harness the potential successes of a crisis.
At the incident, the site learns how to avoid mismanagement and so makes a bad situation worse.
Learn how to generate ownership and responsibility by all stakeholders to ensure your organization responds efficiently and effectively.
Learn how to recognize and prioritize the issues that are most likely to affect corporate reputation during and after the crisis.
Learn the fundamentals of organizing and managing Crisis or Emergency Control Centres.
Learn how to plan and manage multi-agency exercises - and make them more rewarding and exciting.
Take away step by step guidance on how to validate plans, to improve staff ownership, to augment training programs, and to raise awareness.
Security & Fire Management
Health, Safety, and Environment personnel
Emergency and Crisis Management Responders
Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject
Understanding Crisis Management:
How to manage a crisis?
Virtually every crisis contains the seeds of success as well as the roots of failure.
The Rationale of the Crisis Manager.
Consider the range of risks: Natural/Environmental; Hazards; Technological - loss of utilities/product/process/plant; Human Error; Sabotage and Terrorism.
Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis.
Who else inside and outside the organization should be involved?
Evaluating your risks and vulnerabilities; Consider the worse-case scenarios.
Understanding 'denial-curve' and 'group-think' syndromes.
Who decides who sits in the 'hot-seat'?
Case Studies, why some companies fail and others survive?
Who owns the mitigation process?
Self-evaluating questionnaires.
Developing and Implementing Emergency Plans.
Twelve point checklist covering the whole planning process.
Mutual Aid arrangements.
Company-wide strategic contingency plans.
Service or departmental plans.
Building evacuation plans.
Crisis Management and Communications. Emergency Centre/s.
Developing and implementing a Business Continuity Management (BCM) strategy.
Business Impact Analysis. Case Study and Workshop.
Command and Control Issues:
Operational (at the scene).
Tactical (at the forward control point/incident command).
Corporate social responsibility (CSR) is a management concept whereby companies integrate social and environmental concerns into their business operations and interactions with their stakeholders. CSR has been considered an efficient marketing tool for gaining the competitive advantages a company needs in order to be on top in the context of the current hyper-competitive environment.
You will learn vital skills for managing and creating content in this course. To help you establish a social media presence, you'll learn how to craft compelling social media posts and how to develop a powerful brand. Additionally, you'll discover how to create an ongoing procedure for handling your content. A content calendar should be created, postings should be managed and moderated, data should be analyzed for insights and iteration, and post effectiveness should be increased.
Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. Competition is intense and companies need people who can organize their time effectively, collaborate with others to achieve goals, and who constantly strive to better meet customer and stakeholder needs.
This popular course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.
The 5-Day Mini MBA is a unique distillation of the skills that need to be acquired in order to be considered successful in modern business. Not everyone is able to devote a year or two of their time to studying for a Masters in Business Administration, but in an age of rapid change in a highly competitive environment, it is crucial to have a thorough understanding of the issues involved in the smooth and successful running of a business. The 5 Day Mini MBA Leadership & Management Masterclass is a highly intensive training course covering all the usual subjects associated with an MBA. In 5 days, a delegate will learn what normally takes a year of full-time study. The Mini MBA course is designed to provide delegates with comprehensive knowledge of fundamental, proven strategies taught as both an academic and practical exercise. As a result, the course will provide a comprehensive understanding of the skills and knowledge that will be required for any person to further develop their business knowledge and skills and even to prepare them for actual formal study for an MBA. The course is designed to be delivered either as an “In House” class for an organization’s directors and senior management or as a public class where delegates from a number of companies can learn both from the course and from one another and exchange ideas and best practice.
Large capital-intensive projects in the oil and gas industries require substantial - and mostly risky - investments in the acquisition, exploration, and subsequent operation and maintenance of new organizational assets.
The decision of whether or not to invest in new capital projects in the oil and gas industry starts with critical decisions during the exploration phase of new development or the expansion of an existing field. The decision-making tools used to analyze project risk under conditions of uncertainty will help companies to determine the probability of success or loss and will drive the decision to develop or abandon the well.
Crisis management is concerned with responding to, managing, and recovering from an unforeseen event. Risk management is concerned with identifying, assessing, and mitigating any activity or event that could cause harm to the business. Risks can be strategic or operational in nature. A business continuity plan (BCP) is a process that outlines the potential impact of disaster situations on business operations. It creates policies that respond to various situations to ensure a business is able to recover quickly after a crisis.