Organizations increasingly need to make improvements as a key part of their culture in order to remain cost-competitive. The same is true of Maintenance Organisations. Maintenance Departments are increasingly under pressure to improve performance and reduce costs. This course looks at Maintenance Auditing and Benchmarking as two key tools that can be used as the basis for driving the improvement process in maintenance, by identifying best practices, gaps with current practices, and assist with the formulation of strategies to bridge such gaps. In addition, we address how Auditing and Benchmarking can become an integral part of a maintenance management strategy by integrating such activities into maintenance performance measures, key performance indicators, and objective setting
Audit their maintenance operations
Conduct a maintenance benchmarking study
Use the results to establish and monitor an effective improvement strategy
Establish Auditing and Benchmarking as a key element of their maintenance management strategy
General Managers who have oversight responsibility for Maintenance Management and Maintenance organizational units
Operations Engineering and Maintenance Managers with direct line responsibility as well as staff support responsibility for Maintenance
Those with responsibility for standards and/or continuous improvement
Maintenance Supervisors, Maintenance Engineers, and Maintenance Planners and Schedulers
Introduction to Auditing and Benchmarking
Introduction to Maintenance Processes
Approaches to Maintenance Management and Improvement
Introduction to Maintenance Management Benchmarking Frameworks
Maintenance Performance Measures and Metrics
The Maintenance Auditing Process
Maintenance Auditing Methodology
Conducting a Maintenance Audit
Maintenance Audit Simulation Case Study
Maintenance Audit Simulation Case Study
Using Maintenance Audit Results to Plan Improvement Strategies
Introduction to Benchmarking
The Maintenance Benchmarking Process
Maintenance Benchmarking Methodology
Benchmarking Tools and Techniques
Benchmarking Tools and Techniques (continued)
Designing and Preparing for a Benchmarking Study
Selecting Benchmarking Partners
Preparing for conducting the benchmarking visit
Reporting results of Benchmarking and Auditing Studies
DuPont Analysis – Advanced Benchmarking Conducting a Maintenance Benchmarking Study
Benchmarking Simulation Case Study
Integrating Benchmarking resulting in improvement and objective setting processes
Integrating Maintenance Auditing and Benchmarking into the Performance Measurement System to establish improvement objectives and strategies
Review of Best Practice Benchmarks and Case Studies
The program opens by exploring the key leadership skills and how to apply them in the organization. Using this initial analysis, the program explores managing yourself as a leader, leading a team, creating breakthroughs through innovative leadership, communicating effectively with others, and imparting leadership values to your team members. All attendees will return to their organizations better equipped to meet the challenges and demands of leadership.
This is a fast-paced, dynamic, and highly informative advanced leadership program. It seeks to develop and enhance your personal, team, and organizational leadership skills.
This seminar is designed to provide practicing or potential leaders with the knowledge and skills required by the role. This leadership programme enables your leaders to critically explore the key idea that the most important function of a leader is to help their people move through the stages of team development.
Alliances in business are a natural route for development – but not all contracting relationships can truly be seen as alliances. A good, trusting and open relationship is essential for a long-term and successful alliance – and this needs to be practiced by the negotiators involved. Negotiation is inevitably at the heart of every process to achieve what you want, whether in an agreement, bargaining for an item, or closing a deal. At the end of each negotiation, the goal is to seek a win/win outcome – an essential characteristic of long-lasting alliances. This course provides an essential framework for effective negotiation — which will be vital for building and exploiting an alliance - from building the relationship, critical thinking to prioritize goals
Health, Safety, and Environmental Management Systems are based on a proactive process for incidents prevention as well as reactive monitoring of performance. Risk assessment is required to be applied to all activities that impact on health & safety, production, asset, environment, and the Company reputation.
All businesses in the current environment need a competitive edge. This can be gained through innovative and exciting products and services, or effective and efficient world-class employees. Top performing organizations are passionate about their most valuable resource - their staff. To maintain their high standards a large proportion of their time and energy is spent on continuous professional development, not only of their employees but of their business. This course investigates the tried and trusted management processes, procedures, and methodology used by many blue-chip companies. They use the tools to develop high levels of performance from their staff. This in turn ensures the future and reputation of their companies through innovative development, service, and evaluation. This course offers participants practical solutions to work-related issues.
Enterprise Risk Management known as (ERM) has evolved considerably since the seventies. From simply 'buying' insurance, it has now grown in importance to become a prime function in many organizations as part of a bigger system known as Governance, Risk, and Compliance (GRC) which starts with corporate governance and ends with compliance. ERM is the function of studying the risks that may hinder a corporation's ability to achieve its goals and then deciding how to overcome those risks. Studies regarding risk management were done by different organizations, including ISO which issued ISO 31000 on risk management. However, the most accepted ERM system is the one designed by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). This system, which is the one covered in this course, teaches the steps needed to control risk. It starts with the evaluation of the internal environment and the setting of objectives which are, mainly, a result of the tone at the top of the organization, the directives from corporate governance as well as the vision, mission, and corporate strategies. Then, the course goes through the steps management needs to consider in order to identify and assess risk and decide on proper risk responses and controls. The course ends with how to monitor, communicate, and report risk. In addition, the course looks at risk in different organizational areas such as strategy, reporting, compliance, operations, financial and physical risk as well as risk in different industries.