Organizations increasingly need to make improvements as a key part of their culture in order to remain cost-competitive. The same is true of Maintenance Organisations. Maintenance Departments are increasingly under pressure to improve performance and reduce costs. This course looks at Maintenance Auditing and Benchmarking as two key tools that can be used as the basis for driving the improvement process in maintenance, by identifying best practices, gaps with current practices, and assist with the formulation of strategies to bridge such gaps. In addition, we address how Auditing and Benchmarking can become an integral part of a maintenance management strategy by integrating such activities into maintenance performance measures, key performance indicators, and objective setting
Audit their maintenance operations
Conduct a maintenance benchmarking study
Use the results to establish and monitor an effective improvement strategy
Establish Auditing and Benchmarking as a key element of their maintenance management strategy
General Managers who have oversight responsibility for Maintenance Management and Maintenance organizational units
Operations Engineering and Maintenance Managers with direct line responsibility as well as staff support responsibility for Maintenance
Those with responsibility for standards and/or continuous improvement
Maintenance Supervisors, Maintenance Engineers, and Maintenance Planners and Schedulers
Introduction to Auditing and Benchmarking
Introduction to Maintenance Processes
Approaches to Maintenance Management and Improvement
Introduction to Maintenance Management Benchmarking Frameworks
Maintenance Performance Measures and Metrics
The Maintenance Auditing Process
Maintenance Auditing Methodology
Conducting a Maintenance Audit
Maintenance Audit Simulation Case Study
Maintenance Audit Simulation Case Study
Using Maintenance Audit Results to Plan Improvement Strategies
Introduction to Benchmarking
The Maintenance Benchmarking Process
Maintenance Benchmarking Methodology
Benchmarking Tools and Techniques
Benchmarking Tools and Techniques (continued)
Designing and Preparing for a Benchmarking Study
Selecting Benchmarking Partners
Preparing for conducting the benchmarking visit
Reporting results of Benchmarking and Auditing Studies
DuPont Analysis – Advanced Benchmarking Conducting a Maintenance Benchmarking Study
Benchmarking Simulation Case Study
Integrating Benchmarking resulting in improvement and objective setting processes
Integrating Maintenance Auditing and Benchmarking into the Performance Measurement System to establish improvement objectives and strategies
Review of Best Practice Benchmarks and Case Studies
Achieving outstanding sales results in an increasingly competitive world is a difficult task. Only by establishing a modern sales force management system and by training sales management personnel effectively, can today’s firm compete. The Certified Sales Manager course provides frontline sales managers with the knowledge, skills, and tools they need to drive bottom-line performance. It focuses on improving organization and forecasting skills, as well as other technical competencies aimed at guiding salespeople towards higher performance.
Soft skills training is training that focuses on developing skills such as communication, teamwork, and problem-solving. Other soft skills include emotional intelligence, a positive attitude, and taking the initiative
Managerial accounting is an activity that provides financial and non-financial information to business managers and other internal decision-makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective plans & decisions. Lessons such as fundamentals of managerial accounting cost accounting concepts, and managerial accounting approaches will provide you with the concepts, procedures, and analytical skills you'll need to make informed decisions in today's challenging business world
Enterprise Risk Management known as (ERM) has evolved considerably since the seventies. From simply 'buying' insurance, it has now grown in importance to become a prime function in many organizations as part of a bigger system known as Governance, Risk, and Compliance (GRC) which starts with corporate governance and ends with compliance. ERM is the function of studying the risks that may hinder a corporation's ability to achieve its goals and then deciding how to overcome those risks. Studies regarding risk management were done by different organizations, including ISO which issued ISO 31000 on risk management. However, the most accepted ERM system is the one designed by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). This system, which is the one covered in this course, teaches the steps needed to control risk. It starts with the evaluation of the internal environment and the setting of objectives which are, mainly, a result of the tone at the top of the organization, the directives from corporate governance as well as the vision, mission, and corporate strategies. Then, the course goes through the steps management needs to consider in order to identify and assess risk and decide on proper risk responses and controls. The course ends with how to monitor, communicate, and report risk. In addition, the course looks at risk in different organizational areas such as strategy, reporting, compliance, operations, financial and physical risk as well as risk in different industries.
Process industry businesses are constantly seeking for ways to increase efficiency while posing the fewest risks to people's lives and property. This is feasible if these organizations are successful in identifying the relevant risks and setting up suitable safeguards against their impacts.
Process industry businesses are constantly seeking for ways to increase efficiency while posing the fewest risks to people's lives and property. This is feasible if these organizations are successful in identifying the relevant risks and setting up suitable safeguards against their impacts.