In every organization, the effective expenditure of enormous sums of money and resources is dependent on successful contract management activities. Selecting the appropriate contracting models and creating and managing formal agreements with suppliers of goods and services requires not only a complete understanding of the business requirements and organization needs but also depends on keeping up-to-date on contracting. This program is designed to:
Explore the advanced practices generally viewed as leading to World-Class performance in contract selection, development, and management.
Enable participants to determine where they are now.
Help participants to begin immediate implementation of the steps needed to create maximum total value for their organization
Be more effective in contract management activities.
Select the appropriate types and forms of contracts for different situations.
Anticipate problems and manage risks.
Integrate contract management with contract needs.
Understand the best means of handling disputes and performance issues.
Establish terms and conditions for different situations.
Have the latest advances in contract selection and management.
Experienced Contract Administrators
Legal Professionals
Contract Managers
Procurement Professionals
Project Managers
Risk Managers
Finance Professionals
Business Leaders
Business Analysts
Principles of Good Contracting:
Why do we use contracts?
Key steps in the creation of a Contract.
Essential elements of a valid Contract.
Overview of Tendering & Contract Award Process.
Advantages of tendering and some pitfalls to avoid:
Distinguishing price and values.
Other Types of Obligation Documents.
Bonds and guarantees.
Letters of intent and award - are they contractual?
Letters of Comfort - Do they mean anything?
Side letters - why they can be dangerous.
When to Obtain Legal Advice.
Law of Agency.
Authority to sign contracts.
Defining Contract Management Responsibilities.
Basic contract planning.
Communication and managing expectations.
Assessing and allocating risk:
Identifying Risk.
Apportioning Risk:
Incorporating Risk Assessment and Management.
Selecting types of contracts.
Traditional - lump sum, schedule of rates, reimbursable, etc.
EPC.
BOT/BOOT.
Alliance/partnering.
Warranty Management.
Effective handling of Contract Performance issues:
Design and Specification.
Work Ordering Process.
Obligation to perform work.
Transfer for ownership.
Risk of damage.
Contract Administration:
Reporting Mechanisms.
Cost Control.
Recovery Clauses - Acceleration.
Insurance and Indemnities.
Termination and suspension.
Understanding change:
Changes to the contract documents.
Variations in scope:
Increases and decreases.
Change in timing.
Change in method of working.
Managing change.
Risks of uncontrolled change.
Finding Contract Templates.
Using standard form documents.
Modifying standard forms.
Drafting special conditions.
Issues for subcontracts.
Errors and omissions.
Anticipating and avoiding Conflicts.
Dealing with Unknowns.
Tracking Changes.
Managing Expectations.
Negotiation:
Stage processes.
The need for compromise.
Negotiation techniques.
Litigation.
Arbitration.
Alternative Dispute Resolution.
Expert determination.
Early neutral evaluation.
Mini-Arbitration.
Mediation.
Med/Arb and Arb/Med.
Pendulum Arbitration.
Dispute Review Board and similar arrangements.
Revisiting Strategic Alliance and Partnering Agreements and BOT/BOOT.
Prime Contracting and other Consolidated Sourcing Contracts.
Social media marketing is one of the most important digital marketing channels. Social media marketing uses social media platforms to create awareness about the product. Digital Marketing uses online and offline channels to promote products to the customer.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
This program provides the Public Relations and Service Department Managers the essential skills to create goodwill for your products, services, and ideals. It aims to assist you to do an effective job of building the Image of your Organization or department. It discusses the art and techniques for effective public relations (Image Building). Image building is discussed as an essential planned activity: including PR deliverables, Tasks, Resources, and Strategy Options. Program content includes: Analysis & Definition of PR Issues, Developing Action Plans, Communication & Implementation, and, monitoring and evaluation of outcomes.
Today’s executives have no room for error in navigating the market upturn to ensure their organization's survival and success. This all-new capstone to our Management Program is a fast track to more effective senior management by learning to best leverage your corporation’s competencies and build high value, sustainable growth.
An excellent course for experienced executives looking for late-breaking management ideas centered on strategy and “growth maximization” to prepare for market realities in the next three years.
Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow. Through this program, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills - and through that process, you will learn how to lead others with great skill.
Risk is key in any project yet is often misunderstood as to the huge value that it can deliver, both to the project itself and to the people involved. This interactive, highly practical Risk Management Professional training course is designed to help delegates cover the risk management framework from the fundamentals up to the senior management level. This training course is delivered in such a way that delegates can expect to become skilled risk practitioners themselves.