In every organization, the effective expenditure of enormous sums of money and resources is dependent on successful contract management activities. Selecting the appropriate contracting models and creating and managing formal agreements with suppliers of goods and services requires not only a complete understanding of the business requirements and organization needs but also depends on keeping up-to-date on contracting. This program is designed to:
Explore the advanced practices generally viewed as leading to World-Class performance in contract selection, development, and management.
Enable participants to determine where they are now.
Help participants to begin immediate implementation of the steps needed to create maximum total value for their organization
Be more effective in contract management activities.
Select the appropriate types and forms of contracts for different situations.
Anticipate problems and manage risks.
Integrate contract management with contract needs.
Understand the best means of handling disputes and performance issues.
Establish terms and conditions for different situations.
Have the latest advances in contract selection and management.
Experienced Contract Administrators
Legal Professionals
Contract Managers
Procurement Professionals
Project Managers
Risk Managers
Finance Professionals
Business Leaders
Business Analysts
Principles of Good Contracting:
Why do we use contracts?
Key steps in the creation of a Contract.
Essential elements of a valid Contract.
Overview of Tendering & Contract Award Process.
Advantages of tendering and some pitfalls to avoid:
Distinguishing price and values.
Other Types of Obligation Documents.
Bonds and guarantees.
Letters of intent and award - are they contractual?
Letters of Comfort - Do they mean anything?
Side letters - why they can be dangerous.
When to Obtain Legal Advice.
Law of Agency.
Authority to sign contracts.
Defining Contract Management Responsibilities.
Basic contract planning.
Communication and managing expectations.
Assessing and allocating risk:
Identifying Risk.
Apportioning Risk:
Incorporating Risk Assessment and Management.
Selecting types of contracts.
Traditional - lump sum, schedule of rates, reimbursable, etc.
EPC.
BOT/BOOT.
Alliance/partnering.
Warranty Management.
Effective handling of Contract Performance issues:
Design and Specification.
Work Ordering Process.
Obligation to perform work.
Transfer for ownership.
Risk of damage.
Contract Administration:
Reporting Mechanisms.
Cost Control.
Recovery Clauses - Acceleration.
Insurance and Indemnities.
Termination and suspension.
Understanding change:
Changes to the contract documents.
Variations in scope:
Increases and decreases.
Change in timing.
Change in method of working.
Managing change.
Risks of uncontrolled change.
Finding Contract Templates.
Using standard form documents.
Modifying standard forms.
Drafting special conditions.
Issues for subcontracts.
Errors and omissions.
Anticipating and avoiding Conflicts.
Dealing with Unknowns.
Tracking Changes.
Managing Expectations.
Negotiation:
Stage processes.
The need for compromise.
Negotiation techniques.
Litigation.
Arbitration.
Alternative Dispute Resolution.
Expert determination.
Early neutral evaluation.
Mini-Arbitration.
Mediation.
Med/Arb and Arb/Med.
Pendulum Arbitration.
Dispute Review Board and similar arrangements.
Revisiting Strategic Alliance and Partnering Agreements and BOT/BOOT.
Prime Contracting and other Consolidated Sourcing Contracts.
Sustained public relations campaigns can help drive strategic organizational change, build public perceptions and drive reputation with key stakeholders. Well planned and executed campaigns are a cost-effective means of changing perceptions and increasing stakeholder value for an organization.
This powerful program takes a problem-solving approach to the design of PR campaigns. By closely fitting the campaign to core business priorities as well as project objectives campaign design reinforces key messages and organizational strategy. Participants will develop the skills to design, plan, cost, deliver, and evaluate campaigns using the full range of PR media and channels. Case study examples in print and video will be used throughout. Action planning for the workplace to put ideas into action is a strong feature of the program.
The program has been designed to be interactive with several case studies and group exercises. A modular approach will take the delegates through the four stages of Crisis Management - Preparation, Planning, Response, and Recovery. Participative lectures will involve the use of PowerPoint, handout material, work manual with all instructor notes and slides, examples of best practice, and appropriate video/DVD material. The use of flip-charts, syndicate workshops, and reporting back sessions will encourage a fully participative and enjoyable event.
This is a comprehensive career development program intended for those seeking job-related skills in Inspection of Process Industry units for Maintenance, Operational Condition, Corrosion, Safety, Quality Assurance, and Quality Control.
In our modern world, products are developed, launched, upgraded, and re-launched in record times. Agile Product Management is crucial in gaining a competitive advantage and prospering in the fast-moving and ever-changing times. Product managers need to develop interdisciplinary skills that allow them to work effectively and agilely with diverse groups of colleagues, from innovation to product and sales and marketing.