This course may be a comprehensive development program that addresses the key skills, qualities, and attributes of both Leadership and Management. The course will cover all aspects of leadership and management with the most emphasis being on the human side of leading and managing people.
At the end of this course the participants will be able to:
Learn the differences between management and leadership skills
Learn how to be more confident and skilled within the demands required of their role
Learn how to motivate, influence and communicate with varied individuals and teams
Understand the key elements of authentic Leadership like trust, vision, respect and interpersonal communication
Develop enduring human relationships to profit business performance
Have the talents to arrange , motivate and galvanize work teams to work more effectively
Gain varied Management and Leadership skills applicable within and out of doors the Organisation
Get the arrogance and expertise to interact with individuals and teams to make increased performance
Devote to planning, effectiveness, and efficiencies as an immediate results of applying the management skills
Make an action plan for a way and when to use new interactive skills and knowledge for the advantage of self, work teams, and therefore the Organisation
Gain Knowledge of where future personal development could also be advantageous to their current role and aspirations
Bring improved knowledge, skills, and attitude back to the workplace
Be adept within the least aspects of Management and Leadership be ready to apply these in the role immediately
Understand the benefit and process of private interaction and be ready to use these new skills
Have improved motivation, clarity and focus
Head of departments
Managers among all managerial levels
Supervisors & Team leaders
Employees who have an interest in gaining great experience to enhance their career
Importance of perception
Intrapersonal & interpersonal skills for the leader
Your preferred behavioral style
Understanding the Model for leadership
Removing emotional blind-spots
Dealing with others
Understanding the stages of human development
Optimizing the leader's natural strengths
Understanding team processes
Building effective teams
Openness to innovative ideas
Divergent thinking skills
Removing blocks to creativity
Understanding the creative process
Metaphors and analogies for innovative thinking
The positive influence of listening
Sharpening your listening skills
Body language
Inspiring and guiding others
Handling stress appropriately
Leading by example
Resilience for sacrificial leadership
Intentionality for self-motivation
Interpersonal connections for persuasive leadership
Integrity for accountable leadership
Strategic context: the external environment
The new business reality
Predictable trends in business
Competitive forces
Stakeholder analysis
Strategic resources and constraints
Creating a compelling strategic vision
Creativity and alter
Aligning vision, aims and objectives
Performance measurement
From measurement to improvement
Coaching process to correct poor performance
Coaching to challenge
Self-coaching and therefore the power to vary
Coaching and influencing upwards
Risk and its management
Organizational form
Culture, climate, values, and norms
Team and social psychology
Assigning responsibilities
Deputize to release time
Fundamentals of human resource management
Appraisal and reward
Learning and development
Balancing the important and therefore the urgent
Setting personal goals
Creating time from nothing
Batching and the way it can get back time
Income-producing activities
Getting things done through people
Delegation and empowerment
Negotiation and persuasion: the pillars of influence
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.