This course is a comprehensive development program that addresses the key skills, qualities and attributes of both Leadership and Management. The course will cover all aspects of leadership and management with the main emphasis being on the human side of leading and managing people.
At the end of this course the participants will be able to:
Be aware of the differences between management and leadership skills.
Be more confident and skilled in the demands required of their role.
Be aware of how to motivate, influence, and communicate with varied individuals and teams.
Be skilled in key elements of authentic Leadership such as trust, vision, respect, and interpersonal communication.
Have the skills to organize, motivate, and galvanize work teams to operate more effectively.
Senior Leaders
Aspiring Leaders
Senior Manager
Middle Managers looking to increase their skill-set
Team Leaders and Workplace Leaders
HR Professionals and Senior Technical Heads
Project Managers
Importance of perception.
Intrapersonal & interpersonal skills for the leader.
Your preferred behavioral style.
Understanding the Model for leadership.
Removing emotional blind-spots.
Dealing with others.
Understanding the stages of human development.
Optimizing the leader's natural strengths.
Understanding team processes.
Building effective teams.
Openness to innovative ideas.
Divergent thinking skills.
Removing blocks to creativity.
Understanding the creative process.
Metaphors and analogies for innovative thinking.
The positive influence of listening.
Sharpening your listening skills.
Body language.
Inspiring and guiding others.
Handling stress appropriately.
Leading by example.
Resilience for sacrificial leadership.
Intentionality for self-motivation.
Interpersonal connections for persuasive leadership.
Integrity for accountable leadership.
Strategic context: the external environment.
The new business reality.
Predictable trends in business.
Competitive forces.
Stakeholder analysis.
Strategic resources and constraints.
Creating a compelling strategic vision.
Creativity and change.
Aligning vision, aims, and objectives.
Performance measurement.
From measurement to improvement.
Coaching process to correct poor performance.
Coaching to challenge.
Self-coaching and the power to change.
Coaching and influencing upwards.
Risk and its management.
Organizational form.
Culture, climate, values, and norms.
Team and group dynamics.
Assigning responsibilities.
Deputize to free up time.
Fundamentals of human resource management.
Appraisal and reward.
Learning and development.
Balancing the important and the urgent.
Setting personal goals.
Creating time from nothing.
Batching and how it can win back time.
Income-producing activities.
Getting things done through other people.
Delegation and empowerment.
Management case study.
Negotiation and persuasion: the pillars of influence.
The program opens by exploring the key leadership skills and how to apply them in the organization. Using this initial analysis, the program explores managing yourself as a leader, leading a team, creating breakthroughs through innovative leadership, communicating effectively with others, and imparting leadership values to your team members. All attendees will return to their organizations better equipped to meet the challenges and demands of leadership.
This is a fast-paced, dynamic, and highly informative advanced leadership program. It seeks to develop and enhance your personal, team, and organizational leadership skills.
This seminar is designed to provide practicing or potential leaders with the knowledge and skills required by the role. This leadership programme enables your leaders to critically explore the key idea that the most important function of a leader is to help their people move through the stages of team development.
Alliances in business are a natural route for development – but not all contracting relationships can truly be seen as alliances. A good, trusting and open relationship is essential for a long-term and successful alliance – and this needs to be practiced by the negotiators involved. Negotiation is inevitably at the heart of every process to achieve what you want, whether in an agreement, bargaining for an item, or closing a deal. At the end of each negotiation, the goal is to seek a win/win outcome – an essential characteristic of long-lasting alliances. This course provides an essential framework for effective negotiation — which will be vital for building and exploiting an alliance - from building the relationship, critical thinking to prioritize goals
Health, Safety, and Environmental Management Systems are based on a proactive process for incidents prevention as well as reactive monitoring of performance. Risk assessment is required to be applied to all activities that impact on health & safety, production, asset, environment, and the Company reputation.
All businesses in the current environment need a competitive edge. This can be gained through innovative and exciting products and services, or effective and efficient world-class employees. Top performing organizations are passionate about their most valuable resource - their staff. To maintain their high standards a large proportion of their time and energy is spent on continuous professional development, not only of their employees but of their business. This course investigates the tried and trusted management processes, procedures, and methodology used by many blue-chip companies. They use the tools to develop high levels of performance from their staff. This in turn ensures the future and reputation of their companies through innovative development, service, and evaluation. This course offers participants practical solutions to work-related issues.
Enterprise Risk Management known as (ERM) has evolved considerably since the seventies. From simply 'buying' insurance, it has now grown in importance to become a prime function in many organizations as part of a bigger system known as Governance, Risk, and Compliance (GRC) which starts with corporate governance and ends with compliance. ERM is the function of studying the risks that may hinder a corporation's ability to achieve its goals and then deciding how to overcome those risks. Studies regarding risk management were done by different organizations, including ISO which issued ISO 31000 on risk management. However, the most accepted ERM system is the one designed by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). This system, which is the one covered in this course, teaches the steps needed to control risk. It starts with the evaluation of the internal environment and the setting of objectives which are, mainly, a result of the tone at the top of the organization, the directives from corporate governance as well as the vision, mission, and corporate strategies. Then, the course goes through the steps management needs to consider in order to identify and assess risk and decide on proper risk responses and controls. The course ends with how to monitor, communicate, and report risk. In addition, the course looks at risk in different organizational areas such as strategy, reporting, compliance, operations, financial and physical risk as well as risk in different industries.