This course is a comprehensive development program that addresses the key skills, qualities and attributes of both Leadership and Management. The course will cover all aspects of leadership and management with the main emphasis being on the human side of leading and managing people.
At the end of this course the participants will be able to:
Be aware of the differences between management and leadership skills.
Be more confident and skilled in the demands required of their role.
Be aware of how to motivate, influence, and communicate with varied individuals and teams.
Be skilled in key elements of authentic Leadership such as trust, vision, respect, and interpersonal communication.
Have the skills to organize, motivate, and galvanize work teams to operate more effectively.
Senior Leaders
Aspiring Leaders
Senior Manager
Middle Managers looking to increase their skill-set
Team Leaders and Workplace Leaders
HR Professionals and Senior Technical Heads
Project Managers
Importance of perception.
Intrapersonal & interpersonal skills for the leader.
Your preferred behavioral style.
Understanding the Model for leadership.
Removing emotional blind-spots.
Dealing with others.
Understanding the stages of human development.
Optimizing the leader's natural strengths.
Understanding team processes.
Building effective teams.
Openness to innovative ideas.
Divergent thinking skills.
Removing blocks to creativity.
Understanding the creative process.
Metaphors and analogies for innovative thinking.
The positive influence of listening.
Sharpening your listening skills.
Body language.
Inspiring and guiding others.
Handling stress appropriately.
Leading by example.
Resilience for sacrificial leadership.
Intentionality for self-motivation.
Interpersonal connections for persuasive leadership.
Integrity for accountable leadership.
Strategic context: the external environment.
The new business reality.
Predictable trends in business.
Competitive forces.
Stakeholder analysis.
Strategic resources and constraints.
Creating a compelling strategic vision.
Creativity and change.
Aligning vision, aims, and objectives.
Performance measurement.
From measurement to improvement.
Coaching process to correct poor performance.
Coaching to challenge.
Self-coaching and the power to change.
Coaching and influencing upwards.
Risk and its management.
Organizational form.
Culture, climate, values, and norms.
Team and group dynamics.
Assigning responsibilities.
Deputize to free up time.
Fundamentals of human resource management.
Appraisal and reward.
Learning and development.
Balancing the important and the urgent.
Setting personal goals.
Creating time from nothing.
Batching and how it can win back time.
Income-producing activities.
Getting things done through other people.
Delegation and empowerment.
Management case study.
Negotiation and persuasion: the pillars of influence.
You can learn the skills you need to help a company implement, manage, and maintain a disaster recovery plan by taking a Disaster Recovery Manager training course. You will also receive a comprehensive understanding of best practices for disaster recovery during this training course.
You can take the exam and submit an application for a "Certified Disaster Recovery Manager" credential once you have mastered all the principles required for Disaster Recovery procedures. You can prove that you have the professional skills and practical knowledge necessary to implement and manage disaster recovery processes in a business by having a disaster recovery manager certificate.
Managerial accounting is an activity that provides financial and non-financial information to business managers and other internal decision-makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective plans & decisions. Lessons such as fundamentals of managerial accounting cost accounting concepts, and managerial accounting approaches will provide you with the concepts, procedures, and analytical skills you'll need to make informed decisions in today's challenging business world
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
The level of competition in current business environments requires a focus on practices that assist in the management of personal and workgroup tasks, priorities, and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs. A focus on the use of productive practices allows for effective and efficient management of project work, establishing priorities and meeting deadlines, and is an important part of customer service.
This course is designed to provide leaders and professionals with a set of transformational tools and techniques to help them maximize their own and their team’s creative potential in a strategic context. Its starting-point is self-discovery: participants will work on the inside first and then focus outwards to impact on the world of business.