As supervisors, team leaders, and managers progress in their careers, they soon realize that new or more advanced skills and knowledge are required to achieve greater success. This means being able to manage other people, projects, and priorities and to lead teams effectively.
This course provides a reliable framework to understand the key drivers of leadership and management success and a toolbox of essential leadership skills for supervisors & managers.
At the end of this course the participants will be able to:
Understand the difference between managing and leading
Explore the main drivers of leadership and management success
Understand the key leadership and management skills, including:
Goal Setting and Motivation
Impact and Influence
Customer Service
Emotional Intelligence
Delegation
Time Management
Listening, Feedback, Appraisal, and Learning
Team Leaders
Managers
Supervisors
Employees who are being prepared to be promoted to a managerial or supervisory role
The Difference between Leadership and Management
How Your Leadership Drives Performance
The Leadership Cycle: daily, weekly, monthly
Leadership Toolbox: the key leadership and management skills
Personal Leadership Inventory
Dealing with distractions and understanding the value of your time
Prioritization and organization: how to master both and teach others
Setting and communicating vision, mission, and goals
Working together to achieve your goals: the secrets of the great team working
Essentials of project management for managers
Coordination activities in the digital age: tools and techniques
Mindset, team dynamics, and motivation
Limiting beliefs and other brakes on performance
Emotional intelligence and influence
Teamwork and trust – management skills for managing teams
Deep listening, reflection, and learning – learning and working as a team
Situational leadership and the one-minute manager
Leadership and management communication strategies
Gaining rapport and building credibility with your team
Effective questioning and listening skills
Ways to be more convincing and overcoming conflict
Negotiating agreement and getting a win-win
Theories of change: why we find change hard / how to make it easy
Coaching for performance: Giving and receiving feedback
Corporate social responsibility (CSR) is a management concept whereby companies integrate social and environmental concerns into their business operations and interactions with their stakeholders. CSR has been considered an efficient marketing tool for gaining the competitive advantages a company needs in order to be on top in the context of the current hyper-competitive environment.
You will learn vital skills for managing and creating content in this course. To help you establish a social media presence, you'll learn how to craft compelling social media posts and how to develop a powerful brand. Additionally, you'll discover how to create an ongoing procedure for handling your content. A content calendar should be created, postings should be managed and moderated, data should be analyzed for insights and iteration, and post effectiveness should be increased.
Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. Competition is intense and companies need people who can organize their time effectively, collaborate with others to achieve goals, and who constantly strive to better meet customer and stakeholder needs.
This popular course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.
The 5-Day Mini MBA is a unique distillation of the skills that need to be acquired in order to be considered successful in modern business. Not everyone is able to devote a year or two of their time to studying for a Masters in Business Administration, but in an age of rapid change in a highly competitive environment, it is crucial to have a thorough understanding of the issues involved in the smooth and successful running of a business. The 5 Day Mini MBA Leadership & Management Masterclass is a highly intensive training course covering all the usual subjects associated with an MBA. In 5 days, a delegate will learn what normally takes a year of full-time study. The Mini MBA course is designed to provide delegates with comprehensive knowledge of fundamental, proven strategies taught as both an academic and practical exercise. As a result, the course will provide a comprehensive understanding of the skills and knowledge that will be required for any person to further develop their business knowledge and skills and even to prepare them for actual formal study for an MBA. The course is designed to be delivered either as an “In House” class for an organization’s directors and senior management or as a public class where delegates from a number of companies can learn both from the course and from one another and exchange ideas and best practice.
Large capital-intensive projects in the oil and gas industries require substantial - and mostly risky - investments in the acquisition, exploration, and subsequent operation and maintenance of new organizational assets.
The decision of whether or not to invest in new capital projects in the oil and gas industry starts with critical decisions during the exploration phase of new development or the expansion of an existing field. The decision-making tools used to analyze project risk under conditions of uncertainty will help companies to determine the probability of success or loss and will drive the decision to develop or abandon the well.
Crisis management is concerned with responding to, managing, and recovering from an unforeseen event. Risk management is concerned with identifying, assessing, and mitigating any activity or event that could cause harm to the business. Risks can be strategic or operational in nature. A business continuity plan (BCP) is a process that outlines the potential impact of disaster situations on business operations. It creates policies that respond to various situations to ensure a business is able to recover quickly after a crisis.