IT leadership is the group of senior executives in an organization responsible for the information technology (IT) infrastructure and applications that enable and drive the overarching business strategy and goals.
At the end of this course the participants will be able to:
Acquire data, tools, and techniques to drive change and leverage technology across your organization.
Explore how current technology trends in cloud computing, mobile devices, social media tools, and other areas are driving global growth.
Leverage technology changes for competitive advantage in an uncertain future.
Observe and understand the needs of users and customers through design thinking principles.
Strategize about how to create a culture to support innovation.
Recognize ways to build personal power and influence in your organization.
Senior-level technology executives with at least 10 to 15 years of management experience
Executives with responsibility for building and deploying technology to serve their enterprises
Examples of appropriate titles: chief information officer, chief technology officer, chief marketing officer, vice president of information technology, and vice president of product development
Leading the Modern Day Business.
Leadership Communication (with Practice Exercises)
Inclusive Leadership
Strategy Execution
The Effective Use of PowerNetwork with tech leaders
Advocate for technology advancements
Create an organization
Promote your organization
Understand your long-term goals.
Disruptions
A person or group of people in senior positions responsible
Evolving role of IT leadership
Balanced Strategic Focus
IT must understand the business and the business must understand IT
IT should have effective value measurements that clearly demonstrate its contribution to the business
IT should create effective strategic, tactical and operational governance processes
IT leaders should possess take-charge skills as well as IT skills
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This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
The Service Operation (SO) module is one of the certifications within the ITIL Service Lifecycle workstream. This module focuses on the principles, processes, operational activities, and functions that enable organizations and individuals to successfully manage how their products and services perform. These activities can also help improve their IT service management.
The SO module focuses on the coordination and execution of activities that enable the ongoing management and operation of the products or services developed or implemented during the service strategy, design, and transition phases of the IT Service Lifecycle as well as any technology and support resources that are used to deliver them.
The course covers management and control of activities and techniques that are documented in the ITIL Service Operation publication, but it does not provide the full detail of each supporting process. More information about these processes can be found in the Operational Support and Analysis module from the Service Capability workstream.
Understanding of Service Operation best practice enables organizations and IT teams to effectively sustain and maintain the products and services they develop and ensure that they provide efficient resources for their users.
The leadership bears new responsibilities and burdens posed by the successive challenges of change in the era of globalization, the communications revolution and the Internet sovereignty that have begun and will not end.
Together, these factors lead to the need to ascertain the readiness of the executive leader and his ability to deal with these challenges of a strategic nature and adapt them to serve the purposes, goals, and objectives of the institution and achieve its higher mission.