Maintaining a high level of productivity in today's successful organizations takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge, and skills in management techniques must be learned, practiced, and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills, and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.
The purpose of this comprehensive program is to assist in furthering one's ability to set goals, plan work and tasks, manage time, make good decisions, and work more productively with others. The program offers a range of practical and highly effective techniques and tools that can be implemented in any workplace. It will build confidence in one's ability, increase the ability to lead people, and build skills to apply management concepts and techniques. One week of this seminar focuses on the concepts, principles, and challenges of task and work planning, with additional topics on time and stress management and how human interaction skill impacts our effectiveness. The second week establishes a focus on key management skills such as setting goals and objectives, establishing performance standards, decision-making processes, and change management.
Build and maintain effective and efficient planning procedures and processes.
Integrate planning management functions into the overall mission of the organization.
Develop skills for leaders which will raise their capability, skill, and morale.
Improve preparedness to deal with tasks and work contingencies.
Improve performance in setting and completing work objectives.
Allow teams and leaders to better meet challenges of dynamic, constant change.
Establish organizational and personal decision-making capabilities.
Be better able to meet the challenges of dynamic, constant change.
Head of Departments
Managers, Supervisors, and Team Leaders
HR Managers
HR Professionals who want to extend their knowledge
What do I hope to achieve?
How will I achieve it?
What has changed in work and life?
What other changes can we expect?
How do we manage this?
What are the implications for me and for others?
Balancing life and work.
How am I using my time?
What are my time wasters?
Time logging.
Why do I put things off?
Ways that other people use time.
Timelines - how do I view time?
How does my use of time affect others?
Work management methods diagnostic.
Pressures on work plans - time, quality, cost.
The planning process.
Planning work in progress.
Analyzing and managing risk.
Contingency planning.
Problem-solving techniques.
Managing paperwork, real and virtual.
Managing travel.
Managing meetings.
Making the best use of the phone.
Using the diary - the key time management tool.
Managing Interruptions.
Work planning practical.
Debrief.
Testing your plan.
Analyzing your strengths and needs.
Developing your personal development plan.
Introductions.
Course purpose, goals, and objectives.
Overview and context of organizational change and the impact on goals, planning, and decision making.
Understanding the current status of the organization, team, and personal work.
Review of management processes and skill areas.
Using a planning process to set goals and get work started.
Integrating goals, scope, work structure, and management planning.
Identifying initial resource requirements.
Identifying risk techniques that affect work assignments, priorities, and deadlines.
Communication that responds to who, what where, when, how, why.
Understanding the importance of quality planning in work assignments.
Using planning to ensure task priorities are established.
Planning for time management, scheduling, and meeting deadlines.
Integrating the functions into a final work plan.
Improving communications and listening skills.
Planning for delegation responsibility and authority.
Techniques for making good decisions.
Identifying the skills required to obtain the help of others.
The importance of group skills to achieve team success.
The importance of interpersonal skills in making personal and team decisions.
Empowering the team through delegation and decision making.
The importance of effective communication in team relations
Innovation and improvement for personal and team change.
Identification of change processes and human change.
Techniques to set personal and team change goals.
Dealing with people who do not want to change.
Developing an action plan for personal and team change.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
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