This is a very dynamic course that uses group work, individual assignments, and team projects to advance students' knowledge and foster the growth of crucial digital leadership abilities.
Create and implement a digital maturity assessment tool that is unique to each organization.
Use the principles of digital transformation to solve a real-world organizational problem.
Find methods and resources that are goal-oriented to create a vision and plan for the future of their businesses.
Showcase leadership and cultural change ideas, as well as self-identification and reflection practices, to integrate into organizational strategies and spur future progress.
Set a business agenda for their future business evolution using visioning, goal-setting, and planning strategies.
The course Leading Digital Transformation is geared toward senior team leaders and managers who are in charge of implementing strategic change and digital transformation inside their respective enterprises. This includes Department Heads and Managers, Transformation Leads, Program Leads, Strategists, Business Architects, Senior Change and Digital Professionals, among others.
How digital is your organization?
Knowing your identity and the principles that guide you
What are the core digital skills?
What qualities of leadership and followership are needed?
What is Digital Transformation?
Types of Digital Transformation
Types of Digital Transformation strategies
The Digital Transformation pyramid
Definition of "digital"
Customer-centricity
Customer experience elements
Service design from the front and back (internal vs. external "customers")
mapping of customer experience
Empathy diagrams
Proto-personas
The development of your digital transformation plan (and/or the development of a sub-strategy for your contribution to a larger organizational aim)
Restrictions, encouragement, and opportunity spotting
Participants will learn about the field of communication for development in this course (C4D). In order to encourage participation and engagement with kids, families, communities, and networks for positive social and behavioral change in both development and humanitarian contexts, C4D is an evidence-based strategy that makes use of a variety of communication tools, channels, and approaches. It incorporates knowledge and ideas from social, behavioral, and communication sciences.
In order to meet these new challenges and take advantage of chances for innovation to bring about behavior and social change, participants in this three-day course will need new and improved communication competencies.
Too often company executives and professionals spend most of their time fixing day-to-day problems. They react to problems, rather than focusing on what they would like the company to be and then on making it happen. This program focuses on changing the way we think from reacting (responding to day-to-day problems, fixing and repairing) to developing plans for what we want to have happened and then implementing the plans.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
"Going back to basics". This is the main theme of this highly interactive course which aims to help participants recognize the need to simplify their organizational processes and procedures. The course will provide the participants with international best practices which will help them understand the causes of complexity and identify areas for improvement by focusing on eliminating waste, simplifying procedures, and standardizing and automating opportunities. Participants in this practical course will also learn tools to map and diagram processes and procedures revealing issues and opportunities for improvement. Various hands-on tools will present participants with the opportunity to transfer this knowledge to their organization and expect immediate results.
Day in, day out, Executive Secretaries and provide high-level support for top executives. They work usually with very little supervision, anticipating needs, and managing the day to day demands of busy and challenging workloads competently and often with little acknowledgment or encouragement!
This training course seeks to develop and stretch the skill-set of EAs This training course will help them to understand how to work with different leadership styles and at the same time develop the competence, confidence, and mindset to achieve excellence and to recognize their value to their organizations.
Certified Hotel Administrator (CHA) is a credential that recognizes your competence and talents in the hotel industry. It honors General Managers and Hospitality Executives’ leadership and management abilities and provides them with more prospects for advancement. CHA Certified Hotel Administrator credential is one of the most prestigious certifications available.