This seminar focuses on areas of communication and persuasion which will help delegates to be more effective in the organizational context. By understanding the key concepts of internal communication and how these skills contribute to influencing and persuading others in the organization, delegates will be able to turn more outcomes in their favor.
At the end of this course the participants will be able to:
Balances talking and listening, giving others time to contribute.
Uses effective listening techniques.
Speaks and writes clearly and concisely; makes key messages understandable.
Encourages others to express contrary views.
Communicates receptively to others’ ideas through nonverbal behavior (e.g., eye contact, nodding, open and relaxed posture).
Clarifies what people say to ensure their own understanding.
Keeps others appropriately informed (e.g., supervisors, staff, other work units).
Tap into their personal strengths in communicating and know when to invoke different methodologies.
Understand ways of influencing others without resorting to power-plays and applying direct pressure.
Persuade other people through the use of pro-active, win-win strategies.
Draw upon professional communication and presentation skills to create a winning impression in discussions and meetings.
Plan and prepare businesslike presentations with ease and be able to tap into key decision-makers during and after the presentation.
Managers, Supervisors, and Team leaders
Human Resources Staff
Employees among all departments
What is Communication?
What does effective communication mean?
Understand the 3 major levels of Communication.
Intra- Personal (with Oneself).
Inter-Personal (with another Individual).
Inter-Active synergy (with a group of persons).
Appreciate the different ‘fields of experience.’
Discover the power of Non-Verbal Communication.
Study the 8 Non-Verbal empowerments.
Understand why your Self-Image has a great deal to do with your presentation, language, style, and content.
Controlling your subconscious mind to communicate effectively.
Understanding the communication cycle.
Analyze the Communication Pyramid.
Know the power of words in the communication process.
Discover the powerful I-A-D-A communication format.
Understanding the brain, during the communication process.
Understand the keys to successful public speaking.
How to develop and present a vital speech.
How to dress professionally and appropriately.
Find out the right and wrong ways in body posture.
How to use your voice effectively.
Discover the power of illustrations and stories.
Learn how to overcome Public speaking fears.
How to listen actively and respond accordingly.
Know the power of influence.
Learn how to organize your presentation.
How to prepare and present a computer / PowerPoint presentation etc.
What to do before a presentation.
Understand the impact of Visual communication.
Understand the psychology of the Smile in communication.
How to present to a cross-cultural audience.
Observe what features attract an audience.
Learn how to analyze your audience.
Using positive visual imaging.
How to use the telephone effectively and professionally.
How to an effective decision-maker, in the communication process.
How to use strategic communication negotiation skills.
Discover the 9 Keys to making an effective presentation.
Learn how to develop a systematic filing system.
Learn how to obtain good source material.
Analyze the 9 strategic principles for effective communication.
Apply these Communication principles into a “Plan of Action” for your life and incorporation into your Company infra-.structure.
How to be proactive and make things happen.
Essential communication practices for ongoing success.
This course gives essential and in-depth practical techniques that will enable you to excel in your workplace. In this course, you will learn multi-disciplinary best practices such as how to be a better business writer and a master communicator
Over time important business documents, such as letters, contracts, or project documentation, can reach significant volumes and take up precious and expensive storage space. Moreover manually searching for relevant data can consume an untold amount of employees’ time. this course helps organizations to save on facility costs, reduce working hours, and significantly speed up business processes by converting business documents into digital records that can be electronically archived, efficiently managed, and easily accessed.
You can learn the skills you need to help a company implement, manage, and maintain a disaster recovery plan by taking a Disaster Recovery Manager training course. You will also receive a comprehensive understanding of best practices for disaster recovery during this training course.
You can take the exam and submit an application for a "Certified Disaster Recovery Manager" credential once you have mastered all the principles required for Disaster Recovery procedures. You can prove that you have the professional skills and practical knowledge necessary to implement and manage disaster recovery processes in a business by having a disaster recovery manager certificate.
In this course, participants will be sensitized to the recent trends in public relations and develop their skills to carry out contemporary roles and practice of public relations and to identify the structure of the optimal organization and responsibilities of employees of the public relations departments, planning and follow-up work in public relations departments, develop and motivate the performance of employees, planning and organizing a ceremony of reception and bidding Visitors and VIPs, develop effective communication with customers and employees, how to arrange concerts, seminars, and banquets.
This program is concerned with the development of the skills and abilities of the Public Relations Manager. Therefore, the program offers a set of training and concepts necessary to build constructive relationships inside and outside the institution based on scientific bases in building this relationship and planning it and study the extent of the institution's place in the hearts of employees on the one hand and the surrounding community. The program is concerned with providing the man of communication skills and effective communication with others as one of the elements of building relationships and what are the means to improve the internal structure of the institution and the network of formal and informal relations.
The program also provides the trainee with the skills required to make presentations and to negotiate partnerships with relevant institutions through meetings, presentations and cooperation, and partnership agreements.
All businesses in the current environment need a competitive edge. This can be gained through innovative and exciting products and services, or effective and efficient world-class employees. Top performing organizations are passionate about their most valuable resource - their staff. To maintain their high standards a large proportion of their time and energy is spent on continuous professional development, not only of their employees but of their business. This course investigates the tried and trusted management processes, procedures, and methodology used by many blue-chip companies. They use the tools to develop high levels of performance from their staff. This in turn ensures the future and reputation of their companies through innovative development, service, and evaluation. This course offers participants practical solutions to work-related issues.
Implementing an anti-bribery management system (ABMS) based on ISO 37001 has a number of advantages, including helping the organization avoid or reduce the costs, risks, and damage of being involved in bribery, fostering trust and confidence, encouraging due diligence and morally righteous business practices, etc. You must have the knowledge and abilities necessary to establish, implement, manage, maintain, and continuously enhance an ABMS in order to reap these benefits for your firm. The ISO 37001 Lead Implementer training course is where you should be for that. The training program aims to give participants a thorough understanding of ISO 37001 requirements as well as the best methods and techniques for setting up and maintaining the management system.