This practical course focuses on communication skills and negotiation arts. By studying verbal and nonverbal communication, participants will be able to communicate effectively. You will learn why sometimes you misunderstand what you are saying and how to ensure that your communication with others is understood correctly in the future. You will also learn how to deal effectively with others by listening actively and fully aware of body language. This course will help you understand the meaning of negotiation and how often you negotiate automatically. You will master how to plan negotiations and best practices to deal with the toughest and most able negotiators, develop strategies to be more effective in negotiations, and learn when to withdraw from negotiations that will not produce the desired results. This intensive training course offers practical and other role-playing exercises that develop participants' ability to negotiate regardless of their level of negotiation skills.
At the end of this course the participants will be able to: