Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and also opportunities for growth. This dynamic and in-depth course explores some of the more advanced skills which can help an office manager to work more confidently, creatively, and effectively.
At the end of this course the participants will be able to:
Extend their understanding of their roles and the key contribution they make to organizational success
Review their working relationships
Review and develop their personal organization, communication, and interpersonal skills
Develop an action plan to help themselves, their boss, and other colleagues work in more effective and efficient ways
Office Managers
Team Leaders
Administrators
Supervisors
Secretaries
Support Staff
PA’s
Understanding and clarifying purpose, vision, and mission
The secret to working smarter rather than harder
Controlling, prioritizing, and organizing your work
Streamlining your office systems
Getting your paperwork under control
Making your office user friendly and efficient
Harnessing the power of the mind – through Mind Mapping Techniques
Managing larger projects to meet deadlines
Planning skills – using a Gannt chart to chart work progress
Problem-solving techniques
Decision-Making tools
Managing meetings effectively
Different styles of communication
Learning to be more assertive
Win-win conflict resolution
Understanding and using body language
Understanding gender differences in communication
Understanding different personality types and how to deal with them
Listening skills – seeking to understand before being understood
Creating a professional image
Leadership skills
How to make presentations with confidence and power
Learn the essentials of planning a presentation
Best practices for delivering positive feedback
Understanding the main causes of stress
The signs, symptoms, causes, and triggers of stress
The essential skills of emotional intelligence
Using emotional intelligence at work
Transforming fear and negativity and reactive-ness
Becoming a more proactive, responsible and self-aware person
Continuing Professional Development - where to go from here
Being an operations administrator and planning who does what and when within a team requires a high level of ability and is fraught with difficulties. This training program in administrative operations and coordination will offer a special chance to grasp the abilities needed for this position, from the macro to the micro. From the technical talents needed to plan and implement procedures, to the more delicate abilities of speaking clearly and confidently with others, to the leadership and management capacities to think broadly and organize.
This seminar is designed to provide practicing or potential leaders with the knowledge and skills required by the role. This leadership programme enables your leaders to critically explore the key idea that the most important function of a leader is to help their people move through the stages of team development.
This course will help you define and implement the vision you have for yourself, your team, and your organization. Working from an initial understanding of your own capabilities, motivators, and resources, it will build an action plan for moving you and those around you towards a shared perception of the future, able to respond to an ever-changing world.
The benefits of implementing an anti-bribery management framework (ABMS) based on ISO 37001 are complex: helping the organization maintain a strategic distance from or moderate the costs, dangers, and damage of inclusion in bribery, advancing believe and confidence, encouraging due perseverance and morally sound commerce dealings, etc. To pick up such benefits for your organization, you must be equipped with the information and abilities required to set, up execute, manage, keep up, and ceaselessly progress an ABMS. For that, the ISO 37001 Lead Implementer preparing course is the proper put to be. The preparing course points to supply indepth understanding of ISO 37001 necessities, as well as the finest hones and approaches utilized for the usage and subsequent support of the administration system. By going to the preparing course, you'll be able offer assistance organizations comply with anti-bribery laws, as well as build up controls within the organization that proactively contribute in combating bribery and contribute to the creation of a culture of integrity, transparency, openness, and compliance. After going to the preparing course, you'll be able take the exam. On the off chance that you pass, you'll be able apply for the “PECB Certified ISO 37001 Lead Implementer” credential. Universally recognized and IAS certify, the “ISO 37001 Lead Implementer” certificate validates your proficient capabilities and competences to actualize an ABMS in an organization based on the requirements of ISO 37001.
Introduction:
This course is designed to provide leaders and professionals with a set of transformational tools and techniques to help them maximize their own and their team’s creative potential in a strategic context. Its starting-point is self-discovery: participants will work on the inside first and then focus outwards to impact on the world of business.
Benchmarking studies on various oil refineries around the world have shown that rotating equipment accounts for more than 20% of all maintenance and inspection costs. Also, rotating equipment is often at key nodes of the process and is frequently critical to production. Therefore failure would lead to unacceptable downtime costs.